Member Services Coordinator

We are seeking a reliable, detail-oriented candidate to support our client, a non-profit organization in Midtown. This role requires strong customer service/communication skills, professionalism, and the ability to handle confidential information with discretion.

This is an 8-week project with potential to be extended.

Responsibilities:

• Answer phones and assist with basic customer service inquiries

• Process forms and update system data accurately

• Support general administrative tasks

• Follow security protocols and maintain confidentiality

• Assist team as needed and contribute to daily operations

Qualifications:

• Strong verbal communication and customer service skills

• Reliable with consistent attendance

• Highly organized with strong attention to detail

• Ability to learn quickly and follow procedures

• Professional, proactive, and team-oriented