Customer Service Specialist

Responsibilities:

• Manage large amounts of incoming/outgoing calls
• Respond to customer inquiries and resolve issues in a timely and professional manner
• Maintain accurate customer records and update information as needed
• Build sustainable relationships and trust with customer accounts
• Submitting/accepting client orders made via email or online
• Corresponding with clients/court personnel

Requirements:

• College degree is preferred
• Previous experience in data entry or other related fields
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities and attention to detail
• Ability to handle high call volumes and manage multiple tasks simultaneously

Job Details:

• Full Time: M-F 8am-5pm
• Pay: $19-20 an hour
• Job type: On-site

Pathfinders has more than 25 years of staffing experience nationwide. We pride ourselves on our ability to fill positions in a timely fashion with qualified candidates who are able to hit the ground running.

Pathfinders provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About Pathfinders, Inc.

Pathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies!

Inc. 5000 winner - 5 years
Philly's Fastest Growing Companies - 5 years