Program & Data Analyst - Navy Yard, Washington, D.C.

**Position Description & Qualifications** Serco North America is seeking a **Program & Data Analyst** to provide a programmatic, analytical, and operational support for a major U.S. Navy modernization and sustainment program at the Washington Navy Yard in Washington, DC. **The ability to obtain/maintain/transfer a U.S. Department of War (DoW) Secret security clearance.** In this role, you will serve as a key contributor supporting program execution, stakeholder coordination, data analysis, and reporting activities across Navy and Department of War organizations. You will bridge the gap between raw data and business decision-making by collecting, validating, analyzing, and presenting information that enables informed, data-driven decisions. The successful candidate will possess strong analytical, organizational, and communication skills and thrive in a fast-paced environment supporting critical Navy mission requirements. In this role, you will: **Data Analysis & Reporting** + Collect, validate, and maintain data from multiple sources to ensure accuracy, integrity, and reliability. + Analyze complex datasets and identify trends, risks, and opportunities using established analytical methods. + Develop and maintain reports, dashboards, charts, and visualizations utilizing tools such as Microsoft Power BI and Tableau. + Prepare recurring and ad hoc reports to support program leadership and stakeholder decision-making. + Monitor program metrics and assist in evaluating program performance and effectiveness. **Administrative & Program Support** + Prepare, review, edit, and maintain correspondence, reports, meeting materials, briefings, and presentations. + Maintain program documentation, records, databases, and file management systems. + Track program activities, action items, and milestones. + Provide administrative support for meetings, working groups, and project-related activities. + Assist in developing and maintaining standard operating procedures and program documentation. **Stakeholder Coordination** + Coordinate and communicate with Navy headquarters personnel, fleet representatives, shipyard personnel, and other government stakeholders. + Support information flows between organizations to ensure timely execution of program priorities. + Facilitate coordination efforts and assist leadership in tracking actions and resolving issues. **Compliance & Process Improvement** + Ensure adherence to established program office procedures, standards, and reporting requirements. + Support continuous process improvement initiatives by identifying opportunities to improve data quality, reporting efficiency, and administrative processes. + Maintain records and documentation in accordance with company policies and government requirements. To be successful in this role, you will have: + **U.S. Citizenship.** + **The ability to obtain and maintain a Secret security clearance** . + A Bachelor's degree in Business Administration, Data Analytics, Management, Information Systems, or related discipline. Additional relevant experience may be substituted in lieu of a degree. + 2 years of professional experience supporting government, military, defense, or related programs. + Experience performing administrative, analytical, or program support functions. + To be proficiency with Microsoft Office Suite, including: + Excel + Word + Outlook + PowerPoint + Experience utilizing advanced Excel functions such as Pivot Tables, VLOOKUP/XLOOKUP, filtering, and data analysis tools. + Strong written and verbal communication skills. + To demonstrate organizational skills with the ability to manage multiple priorities and deadlines. + The ability to work independently while contributing effectively within a team environment. + The ability to travel 10%. Preferred Qualifications: + Prior experience supporting Navy, Department of Defense, or federal government programs. + Experience supporting shipyard, maintenance, modernization, sustainment, or submarine-related programs. + Knowledge of Navy organizational structure and operational processes. + Experience using data visualization tools such as: + Microsoft Power BI + Tableau + Looker + Experience with SQL database queries and data management. + Familiarity with government contracting processes. + Experience with document management and records management systems. + Knowledge of NAVSEA, Team Submarine, and related Navy policies and procedures. + Prior active-duty military service, particularly within the submarine community. + Experience supporting Navy acquisition programs or submarine program offices. Additional Information + Regular onsite attendance is required five days per week, except for government holidays and approved exceptions. + Occasional local travel may be required in support of program objectives. Serco supports critical missions for the U.S. military and federal government. We offer the opportunity to contribute to meaningful work that directly impacts national defense while collaborating with experienced professionals committed to operational excellence and mission success. If you are ready to take the next step of your career path, apply today! **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .