IT Helpdesk Technician

Based on the resume, qualified applicants will learn more about the company and the position if selected for an interview.

MINIMUM QUALIFICATIONS AND MINIMUM REQUIREMENTS:

• Strong technical ability and troubleshooting skills
• Excellent written and verbal communication as well as customer service skills
• Ability to effectively operate within set guidelines, policies, and procedures
• Exceptional customer-facing skills
• High degree of demonstrated professionalism
• Solid helpdesk experience, including support for Windows 10 and Windows 11 workstations
• Supporting Windows workstations in a Microsoft Windows domain
• Supporting network peripherals such as printers, handhelds, and mobile devices including iPhone and Android
• CompTIA A+ certification is a plus but not required