Sr. Food Service Worker

%

of time

Essential Function (Yes/No)

Key Responsibilities

20

YES

Customer Service

• Smile, greets, and offers assistance to patients, customers, and staff.

• Knows the menu being served.

• Understands and provides accurate information to inquiries.

• Ensures a professional and gracious environment.

• Effectively communicates with a wide variety of individuals inside and outside the Medical Center.

20

YES

General Safety and Sanitation

• Follows proper hand washing procedures and glove use while handing ready to eat food and performing other duties.

• Prevents cross contamination of foods while assembling and serving food.

• Takes order and serves food using portion control and presentation standards.

• Uses correct equipment and procedures to maintain service temperature of foods.

• Uses correct equipment and procedures to perform sanitation duties.

• Proper use of ppe when working with chemicals per manufacturer instruction.

• Labels and dates food items following FIFO procedures.

• Clean and sanitizes work surfaces, work areas, and equipment.

• Clean, organize, and restocks food and dishware items in food racks, service stations, refrigerators, display cases, serving line, and storage areas in a timely manner.

• Assists in dishroom and potroom as needed.

• Sorts trash, recycling, and compost accurately.

• Performs required documentation for duties assigned.

• Utilizes all necessary IT applications to perform job duties.

• Adheres to safety guidelines.

55

YES

Retail Food Service and Barista

• Takes orders from customers in a timely and accurate manner.

• Prepare coffee and espresso beverages orders following standards.

• Assemble, serve, and replenishes food and supplies to customers following serving standards.

• Rings up customers accurately and performs cashier duties following UCSF cash and credit handling standards.

• Responsible for accurate money counts - change fund, deposits, and all transactions.

• Maintains servery and seating areas following cleanliness standards.

Patient Food Service

• Accurately assembles trays for patients per tray tickets following standards.

• Maintains efficiency and timeliness of tray assembly standards.

• Set up trayline stations, brew coffee, prepare beverages, prepare patient nourishments, assemble and replenish food for tray assembly following standards.

• Checks patient trays for accuracy and presentation in presence of TIM Clerk.

• Loads trays on the meal carts and utilizes TUGS and dumbwaiter systems to dispatch the trays in presence of TIM clerk.

• Delivers and picks up trays and formulas for patient and guest meals from their rooms per sequencing and dispatch from TIM Clerk.

• Follows tray delivery standards including two patient identifier confirmation.

• Maintains efficiency and timeliness of tray delivery standard of 45 minutes and scans trays accordingly.

• Maintains pantry and family lounge stock and sanitation.

• Passes menus to patients and assists patients with meal ordering, referring to DTRs as needed.

• Follows appropriate isolation precaution and insulin patient procedures.

• Collects credit card payment from guests following UCSF credit handling standards.

5

YES

Other Functions and Responsibilities