Job Title: Sr Business Systems Analyst
Duration: 12 Months
Location: Sunnyvale (3days per week, Tu-Th)

Responsibilities

Elicit, analyze, and document business requirements from stakeholders using various techniques.
Conduct thorough analysis of workflows and systems to identify areas for improvement.
Translate business requirements into detailed functional specifications, user stories, and use cases.
Solid knowledge and hands on configuration and/or development experience with Salesforce platform
Manifests hands-on domain knowledge in business processes and systems that support Sales.
A self-motivated person who can influence and drive cross-functional, cross-geo teams, promoting timely and effective communication.
Ensures the application is supported by creating comprehensive requirement documentation and test cases(as needed).
Recommends solutions, and considers opportunities to extend and leverage existing tools/products.
Experience with Agile development and methodologies.
A strong sense of urgency to help customers and the ability to identify insights and deliver quality, innovative experiences quickly.
Strong documentation and process mapping skills
Excellent stakeholder management and cross-functional communication skills
Strong analytical and problem-solving abilities with high attention to detail
Ability to manage multiple initiatives in a fast-moving environment

Qualification

Preferred Qualification

Prior experience with other Sales or Support 3rd party tools like Gong, Gainsight, Nice WFM and others
Demonstrated written and verbal communication skills with the ability to manage stakeholder relationships across the organization
Experience with JIRA is a plus.
Ability to prioritize, multi-task, and manage multiple complex bodies of work in a fast paced work environment
Confident, self-aware team player open to receiving/providing feedback to peers and colleagues
Ability to establish strong relationships with all levels of an organization
Ability to solve challenges creatively
Experience working in an agile work environment
Knowledge and use of analytical and data analysis tools including Excel

Suggested Skills:

Sr. Business Systems Analyst

Nearby locations