Billing Specialist

Billing SpecialistFull Time** Pay between $18-19/hour **Pay rate based on experienceAt Genacross Lutheran Services, we've been serving individuals, families, and communities for over 160 years. As a faith-based nonprofit, our team is driven by compassion, integrity, and a commitment to making a meaningful difference every day.We are currently seeking a Billing Specialist to support our financial operations through accurate billing, collections, and accounts receivable management across our ministries.What you'll do as a Billing Specialist: Manage billing and collections for accounts receivable, ensuring accuracy and timelinessGenerate and submit billing for Medicare, Medicaid, Hospice, Managed Care, and private pay accountsReconcile census data and complete month-end closing processesReview accounts receivable aging reports and assist with monthly financial reportingFollow up on outstanding balances and support collection efforts, including escalations when neededCommunicate with residents, families, and case workers regarding account questions and billing detailsCollaborate with admissions and social services teams to ensure accurate resident informationMaintain compliance with Medicaid/Medicare regulations and stay current on billing practicesBilling Specialist Requirements: Associate's degree in Accounting or related field (preferred)3-5 years of billing or collections experience (healthcare or long-term care preferred)Strong knowledge of Microsoft Office (Excel, Word, Outlook)Excellent organizational and time management skillsStrong communication and interpersonal skillsExcellent interpersonal skills.Ability to handle sensitive conversations with professionalism and empathyDetail-oriented with the ability to manage multiple prioritiesWhy Join Genacross?We value our team members and offer a comprehensive benefits package, including:Medical, dental, and vision insuranceLife insurance401(k) with 4% employer contributionPaid time off (PTO)Short-term disability coverageHealth savings account (HSA)Employee assistance program (EAP)Tuition reimbursementEmployee discountsJoin Genacross Lutheran Services - A faith-inspired career starts here.