Office Assistant

Office Assistant

Family Counseling Services

$23.00/hour | 37.5 hours per week

Schedule:

Monday & Tuesday: 8:30 AM - 7:00 PM

Wednesday: 8:30 AM - 6:15 PM

Thursday: 8:30 AM - 5:15 PM

Friday-Sunday: Off

Our Client is seeking a professional and dependable Office Assistant to support daily front office operations. This role requires strong administrative skills, attention to detail, and a commitment to providing excellent customer service in a behavioral health setting.

Key Responsibilities:

• Greet clients and provide exceptional front desk support
• Answer and direct incoming calls
• Maintain confidential client records and appointment logs
• Process intake documentation and enter data into electronic health record systems
• Distribute mail and maintain office common areas
• Provide client receipts and visit documentation
• Assist with training new support staff and provide coverage as needed

Qualifications:

• High School Diploma or GED required
• 2 years + in customer facing/receptionist role
• Proficiency in Microsoft Outlook, Word, and Excel
• Experience with multi-line phone systems and office equipment
• Strong organizational and communication skills
• Ability to work effectively in a team environment and maintain professionalism
• Valid driver's license and proof of insurance required
• Must be bilingual (English, Spanish)

This position involves extended periods of sitting, filing, lifting, bending, and routine use of office equipment