Delivery Driver

Position Summary-

Job is part time of full time.

The Delivery Driver is responsible for delivering customer orders in a safe, accurate, and timely manner while providing exceptional customer service. In addition to delivery responsibilities, Delivery Drivers assist with various in-store operational tasks that support the cleanliness, organization, and efficiency of the store. This position requires safe driving practices, effective communication, and a commitment to maintaining the company's standards for customer service, food quality, and professionalism.

Essential Duties and Responsibilities

The Delivery Driver's responsibilities include, but are not limited to, the following:

• Maintain a current and valid Food Handler Certificate as required by applicable state and local regulations.
• Possess and maintain a valid driver's license, current vehicle insurance, and a safe driving record in accordance with company requirements and applicable law.
• Deliver customer orders safely, accurately, and in a timely manner while ensuring food quality is maintained during transport.
• Provide courteous, professional, and efficient customer service during all customer interactions.
• Use approved insulated pizza delivery bags and vehicle car toppers for every delivery and return all company-issued equipment to the store at the conclusion of each shift.
• Handle cash, credit card receipts, and other forms of payment accurately and responsibly while following all company cash-handling procedures.
• Maintain regular communication with restaurant management throughout each shift, providing updates regarding delivery status, delays, return times, or any issues affecting deliveries.
• Answer incoming customer telephone calls and assist with order taking or customer inquiries as directed by management.
• Assist with folding pizza boxes and maintaining an adequate supply for store operations.
• Scrape, wash, and oil pizza pans in accordance with company cleaning and maintenance procedures.
• Perform cleaning, stocking, and organizational tasks throughout the store during periods when not actively making deliveries.
• Assist with maintaining the cleanliness of food preparation areas, dishwashing areas, storage areas, the lobby, restrooms, and other portions of the store as assigned.
• Follow all company policies, food safety standards, sanitation procedures, and health department regulations.
• Maintain a professional appearance and represent the store in a positive manner while operating a personal vehicle or company-approved delivery vehicle.
• Promptly report accidents, vehicle issues, customer concerns, or safety hazards to management.
• Perform other duties and miscellaneous tasks as assigned by management or ownership to support the successful operation of the restaurant.

Qualifications

• Current Food Handler Certificate or the ability to obtain one within the required timeframe.
• Valid driver's license with an acceptable driving record.
• Current automobile insurance meeting applicable legal and company requirements.
• Reliable personal vehicle available for deliveries, if required by the store.
• Strong customer service and communication skills.
• Ability to manage time effectively and work independently while maintaining communication with store staff.
• Ability to accurately handle cash and other forms of payment.
• Dependability, punctuality, and a strong work ethic.

Physical Requirements

• Ability to stand, walk, bend, lift, and carry up to 50 pounds.
• Ability to enter and exit a vehicle repeatedly throughout a shift.
• Ability to safely operate a motor vehicle in varying weather and traffic conditions.
• Ability to work in a fast-paced restaurant environment and perform repetitive tasks.

Work Environment

Delivery Drivers work both inside the store and on the road while making deliveries. Employees are expected to maintain professionalism, prioritize safety, provide exceptional customer service, comply with all company policies and applicable traffic laws, and assist with in-store operations whenever not actively completing deliveries.