Operations Specialist

At Home Again Assisted Living & Memory Care, operations support is essential to creating the warm, safe, and well-run communities our residents call home. The Operations Specialist helps drive continuous improvement, supports key administrative and compliance functions, and works collaboratively across teams to enhance daily operations. This role is perfect for someone who enjoys problem-solving, teamwork, and making a meaningful impact behind the scenes.What We Offer You as an EmployeeCompetitive wagesPaid Time Off & HolidaysWork-life balanceHealth, Dental, Vision & 401(k) benefitsFinancial wellness supportStrong teamwork and a supportive cultureWhat Your Day-to-Day Looks Like as an Operations SpecialistProvide recommendations, suggestions, and innovative ideas to improve operational processes across the organizationProvide support to specific community locations as neededAssist the Director of Operations with developing, planning, and coordinating operational activitiesParticipate in an on-call rotationOperational Support Responsibilities Include:Employee CNA renewal tracking and supportSoftware and systems supportMedicaid claims assistanceCare plan oversight supportExpense report analysisRent certificate creationOther duties as assignedQualificationsBachelor's degree in a related fieldExcellent organizational and time-management skillsStrong written and verbal communication skillsProficiency in technology, particularly Microsoft Office applicationsAbility to remain calm and effective in high-pressure situationsReliable transportation to travel between communitiesMust be at least 18 years of ageAbout Home Again Assisted Living & Memory CareAt Home Again, our team members do more than support residents - they become part of their home. The diversity of our team's experience and shared commitment to creating a warm, "at-home" environment is reflected in everything we do - from fostering welcoming social connections to delivering compassionate, person-centered care.Join Home Again and help us create meaningful moments and lasting memories.Because we serve seniors and vulnerable adults, all candidates must successfully pass a background check and drug screening prior to employment, in accordance with state regulations and company policy.