Emergency Department Nurse Manager (Nights)

JOB SPECIFIC CORE COMPETENCIES

· Demonstrates assessment and reassessment documentation of emergency department patients and proper communication of findings to other allied healthcare members.

· Effective coordination of patient flow through the emergency department.

· Maintains staff work assignments and assures staffing levels are appropriate.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

LEADERSHIP

· Assures that performance expectations are communicated to associates.

· Monitors performance for adherence to and timely completion of performance expectations.

· Discusses unsatisfactory associate reviews with recommended action plan with TL prior to giving the evaluation.

· Provide timely performance feedback to associates.

· Participate in interviewing and selection of unit associates

· Monitors staffing, scheduling and attendance/tardy occurrences. Bases care and decisions for Assessment, Planning, Implementation and Evaluation on the Nursing Process.

· Assist with formalizing departmental goals and plans.

· Assists with performance improvement and project management.

· Manages Corrective Actions

· Participates in Budget planning and adherence

· Manages Time and Attendance of Direct Reports

DIRECT AND INDIRECT PATIENT CARE

· Demonstrate competence in caring for patients.

· Provides and supervises nursing care for patients.

· Collaborate with members of the health care team to facilitate optimal achievement of patient outcomes.

· Assure that nursing care delivered is consistent with licensure/accreditation requirements and organizational policies/procedures and protocols.

· Assure the availability of resources required of the unit.

PROFESSIONALISM GROWTH AND DEVELOPMENT

· Plan orientation of new associates.

· Coordinate unit-based education activities.

· Coordinate the planning, implementation and evaluation of progressive change in collaboration with TL Is self-directed and seeks educational and personal performance improvement activities.

· Advocates "Character First" and consistently role models associated characteristics.

QUALITY/PERFORMANCE IMPROVEMENT

· Serves as leader for designated unit based council committees.

· Ensures continual survey preparedness,

· Monitors and analyzes data related to patient outcomes and performance of nursing associates, recommends Performance Improvement and participates in data trending to document results.

· Serve as a role model and resource for staff as they implement performance activities.

· Assure timely submission of quality data.

FISCAL RESPONSIBILITY

· Work collaboratively with other members of the health care team to maximize resource efficiency while achieving desired outcomes.

· Allocate work assignments and monitors man hour utilization and assures that staffing levels are appropriate.

· Analyze non-productive time and strategies to maximize efficiency.

· Recommend and facilitate operations improvements to enhance efficiency and effectiveness of the unit.

· Monitors staffing, scheduling and attendance/tardy occurrences. Bases care and decisions for Assessment, Planning, Implementation and Evaluation on the Nursing Process.

· Assist with formalizing departmental goals and plans.

· Assists with performance improvement and project management.

COMMUNICATION

· Assure that there is accurate, timely communication of patient status/needs among members of the health care team.

· Maintain collaborative relationships with other departments.

· Assist associates in conflict resolution, investigates concerns regarding care issues, unresolved conflict and collaborates with the TL to determine a course of action.

· Demonstrate effective verbal/written communication and conflict resolution.

SAFETY

· Identify and reports/addresses situations of risk within the unit.

· Monitor performance and processes to assure that practice is consistent with safety principles, OSHA guidelines, Infection Control guidelines, and hospital policies/procedures.

· Assures equipment is functional and meets organizational requirements and that prompt action is taken.

GUEST RELATIONS/PATIENT RIGHTS

· Conduct interactions with patients, visitors, physicians, volunteers, other associates, and the public in a manner consistent with the intent of the hospital's mission, vision and values.

· Assures that care is delivered in a compassionate, non-judgmental manner that respects the rights of the individual, physicians, and colleagues to privacy, dignity, respect, and confidentiality at all times.

· Staff interacts with patient/families in a professional and compassionate manner.

· Monitors/analyzes patient satisfaction and recommends improvements.

· Act as a role model in patient advocacy and effective conflict resolution strategies.

EXPECTED BEHAVIORS: As stated in "Patients First Behavioral Commitment" Professional Behavior Positive Attitude / Demeanor Respect Teamwork Accountability Communication Dedication to Excellence Leadership.

CERTIFICATION/LICENSE: Cardio-Pulmonary Resuscitation (CPR); Registered Nurse (RN)

ADDITIONAL LICENSURE/CREDENTIAL REQUIREMENTS: Mandatory Annual Continuing Education: Customer Service, Fire and Safety, Confidentiality-HIPAA, Infection Control, Corporate Compliance. Annual Unit Specific Competencies, and all education required by regulatory, accreditation bodies and/or Hancock Regional Hospital.

ADDITIONAL EDUCATION AND EXPERIENCE REQUIREMENTS: ACLS PALS TNCC CEN Preferred Five year’s emergency nursing experience. Prior Nursing Management experience preferred.