Clinic Supervisor

Job Title: Clinic Supervisor
Location: Upland, CA

Employment Type: Full-Time
Job Summary:

The Assistant Manager will support the daily operations of a busy cardiology practice, ensuring the delivery of high-quality patient care and efficient administrative processes. This individual will assist in supervising front and back-office staff, coordinating scheduling, supporting compliance efforts, and helping manage financial and operational functions. The ideal candidate has healthcare management experience, strong leadership skills, and a solid understanding of cardiovascular healthcare environments.

Key Responsibilities:

• Assist in the day-to-day operations of the cardiology practice, including clinical and administrative workflows.

• Supervise and support staff including medical assistants, receptionists, billing personnel, and other office staff.

• Coordinate patient scheduling, physician calendars, and ensure efficient patient flow.

• Monitor patient satisfaction and resolve patient concerns professionally and promptly.

• Ensure compliance with HIPAA, OSHA, and other regulatory standards.

• Support hiring, onboarding, training, and performance evaluations of staff.

• Help manage supply inventory, vendor relationships, and equipment maintenance.

• Assist in billing, coding oversight, and claims management processes.

• Generate reports on productivity, revenue, and key performance indicators.

• Serve as liaison between physicians, staff, and upper management.

• Support quality improvement initiatives and EMR optimization.

Qualifications:

• Associate or bachelor's degree in healthcare administration, Business, or related field preferred.

• 3+ years of experience in a medical office setting, preferably in cardiology or a related specialty.

• 1+ years of supervisory or leadership experience.

• Proficiency in Electronic Medical Records (EMR) systems (e.g., EPIC, eClinicalWorks, etc.).

• Strong understanding of medical terminology, scheduling, billing, and compliance requirements.

• Excellent communication, interpersonal, and problem-solving skills.

• Ability to multitask in a fast-paced, patient-centered environment.

• CPR certification and medical office certifications (e.g., CMOM, CPC) are a plus.

Work with a distinguished group of Cardiologists.