Community Engagement Coordinator

Community Connections seeks a part-time Community Engagement Coordinator to support Southwest Colorado Cares (SWCC), a regional resource hub designed to help community members and partner organizations identify and access local supports that address social drivers of health. This position coordinates and supports the Community Ambassador program, including recruitment, training, coordination, outreach, and program improvement. The Coordinator also supports maintenance and improvement of the SWCC/211 resource directory so that information is accurate, accessible, culturally responsive, and useful to community members and partner organizations across southwest Colorado. This role requires strong relationship-building, communication, organizational, and research skills, as well as experience in community engagement, human services, public health, or related fields. A degree in social work, social sciences, human services or related field and/ or four years of relevant experience is required. This is a part-time hybrid position, $22.10/hr. Part-Time benefits include: Employee Assistance Program (EAP); unlimited Personal Time Off (PTO). Applications will be accepted until 5pm on 08/14/2026. EOE

Title: Community Engagement Coordinator

Reports to: Senior Director, Southwest Colorado Cares

FLSA: Hourly, non-exempt

Status: Part-time, Temporary through June 30, 2027 with potential for one-year extension. 15-20 hours a week.

Hourly Rate: starting at $22.10

Location: Hybrid. This position can be based out of any Community Connections location in southwest Colorado or remote elsewhere in Colorado.

Job Description: The Part-Time Community Engagement Coordinator supports Southwest Colorado Cares (SWCC), a regional resource hub designed to help community members and partner organizations identify and access local supports that address social drivers of health. This position coordinates and supports the Community Ambassador program, including recruitment, training, coordination, outreach, and program improvement. The Coordinator also supports maintenance and improvement of the SWCC/211 resource directory so that information is accurate, accessible, culturally responsive, and useful to community members and partner organizations across southwest Colorado.

Program Overview: Community Connections, Inc. (CCI) connects people with disabilities, developmental delays, and complex needs to the resources they choose to lead healthy and fulfilling lives. Southwest Colorado Cares expands this mission by strengthening regional access to reliable information, referrals, and community-based supports. The Community Ambassador program includes community members with lived experience and trusted community connections who help promote SWCC, gather feedback, and ensure the resource hub remains responsive to local needs.

Key Responsibilities

• Coordinate and improve the SWCC Community Ambassador program, including program framework, goals, timelines, documentation, and implementation processes.
• Recruit and train Community Ambassadors as needed from target communities, including Spanish-speaking community members, older adults, people with disabilities, caregivers, and other populations experiencing barriers to services.
• Maintain Ambassador training materials that explain SWCC, the referral process, outreach expectations, communication guidelines, feedback collection, and resource directory use.
• Support Ambassadors in community outreach, education, event participation, and collection of community feedback about resource needs, barriers, and service gaps.
• Build and maintain relationships with community partners, local organizations, service providers, faith-based groups, clubs, senior groups, and community associations to support the resource directory and the Community Ambassador program.
• Communicate the mission and role of SWCC and the Community Ambassador program to community members and partner organizations.
• Support the SWCC/211 resource directory by helping research, verify, update, and organize resource information for the five southwest Colorado counties.
• Maintain relationship with Mile High United Way and TeamUP 211 community liaison to support the resource directory and partnership development.
• Document partner organization information, Ambassador activities, outreach results, feedback, and resource directory updates in internal systems as needed.
• Create promotional and educational materials that increase public awareness of SWCC, the Community Ambassador program, and the regional resource directory.
• Maintain confidentiality and use appropriate discretion when handling community member, partner, or organizational information.
• Participate in staff meetings, partner meetings, trainings, and other program-related activities as assigned.
• Perform additional duties as assigned by the Senior Director.

Required Qualifications

• Four years of relevant experience in community engagement, human services, social services, public health, outreach, program coordination, case management, or a related field; OR
• A bachelor’s degree in social work, social sciences, human services, psychology, sociology, anthropology, public health, communications, community development, counseling, or a related field; OR
• A combination of education and experience that enables performance of the full scope of the position.
• Strong written, verbal, phone, and customer service communication skills.
• Computer literacy and intermediate knowledge of Microsoft Excel, Word, Outlook, and online data systems.
• Ability to manage priorities, organize work, meet deadlines, and work with minimal oversight.

Knowledge and Abilities

• Knowledge of social, health, disability, aging, behavioral health, housing, food, transportation, and family-support resources in Archuleta, Dolores, La Plata, Montezuma, and San Juan counties.
• Understanding of social drivers of health and common barriers to accessing services in rural communities.
• Ability to develop outreach, recruitment, training, and program materials for community audiences.
• Ability to manage relationships with community partners, Ambassadors, and internal team members.
• Ability to collect, organize, and communicate community feedback in a clear and useful way.
• Ability to research and verify resource information for inclusion in the SWCC/211 resource directory.
• Ability to handle and maintain confidential information.
• Ability to use standard office equipment and common technology platforms.

Working Conditions

• Flexible schedule possible (15-20 hours a week)
• Hybrid work available, requires adequate internet connectivity, workspace, and ability to secure work activity when working remotely.
• Satisfactory completion of all background checks and references, including Motor Vehicle Record, is required.***

Physical Demands of the Job

These essential tasks may be performed with or without accommodation or assistive technology. Employees in this position may spend significant hours on a computer writing, researching, updating resource information, and corresponding with colleagues and community partners. The employee must be able to read text on computer screens and paper documents. Communicating with community members and colleagues via email, letters, phone, video meetings, and in-person meetings may be required. The employee may use a laptop computer and may need to transport documents, materials, and files within and outside the office. The employee will be required to attend meetings, trainings, outreach events, and other community activities within the region of Southwest Colorado, with the possibility of occasional travel within Colorado or out of state for training or conferences.

***Please consult Human Resources for questions regarding specific criminal convictions and/or traffic violations that may preclude employment.