Retail Keyholder - Now Hiring

We are ZWILLING J.A. Henckels, a leader in cutlery, cookware, and so much more.  Driven by our passion for perfection for over 290 years. We want to hear from you if you are positive, outgoing, and enthusiastic, and love interacting with consumers. We seek individuals who have a passion for food & cooking. 

ZWILLING is seeking a Part-Time Retail Keyholder to join our growing retail team. As a Keyholder, you will help lead daily store operations, provide outstanding customer service, and play a key role in building the culture and success of our store location. Launch your next retail career adventure with us. 

What You'll Do

• Support store leadership with daily operations and shift management
• Open and close the store while managing POS and cash handling responsibilities
• Partner with the Store Manager on day-to-day business needs
• Process inventory replenishment and maintain stock levels
• Deliver exceptional customer service that drives sales and customer loyalty
• Ensure merchandise is displayed according to company standards
• Conduct product demonstrations and engage customers with our premium brands
• Assist with special events, promotions, and grand opening activities
• Lead by example and help create an exciting, team-oriented environment

Qualifications & Skills

• Passion for cooking, food, and premium kitchen products
• Positive attitude with a customer-first mindset
• Flexible availability, including evenings, weekends, and holidays
• Previous retail sales experience preferred
• Strong interpersonal and communication skills
• Self-motivated, dependable, and adaptable in a dynamic environment
• Ability to stand and walk for extended periods
• Ability to lift 35 pounds or more and safely use a ladder
• Must be legally authorized to work in the United States; sponsorship is not available

Why Join ZWILLING?

• $17.50 - $19.00 per hour, depending on experience
• Seven paid sick days per calendar year
• 50% employee discount on ZWILLING products
• Fun and engaging workplace with contests, incentives, and opportunities to earn products
• Medical, dental, and vision benefits for eligible employees
• Growth opportunities with a globally recognized premium brand

Required qualifications:

• Legally authorized to work in the United States
• 18 years or older
• At least high school diploma or equivalent or higher
• Reliable transportation to and from work
• Background check
• Retail skills: customer service
• Speaks English
• Reads English
• Able to comfortably lift 30 lbs
• Available to work: weekends
• Available to work: weekdays

Preferred qualifications:

• Retail skills: point of sale (POS) operation
• Retail skills: addressing customer complaints
• Retail skills: taking inventory
• Comfortable handling customer complaints
• Able to stand for duration of shift