OPS Analyst

Computational Physics, Inc. (CPI) is looking for a Full-Time Operations Analyst to support our customers at USNO DC.BackgroundCPI supports the U.S. Naval Observatory (USNO) Operations Center in Washington, D.C. - USNO's single secure location for executing and monitoring the automated generation of the Navy's key operational timing and astrometric products. USNO determines and disseminates precise time and time interval (PTTI), Earth orientation parameters (EOP), and precise positions of celestial bodies for the Department of Defense, other federal agencies, and the public. These products underpin navigation, platform orientation, communications, intelligence, command and control, mission planning, and electronic warfare systems.The Operations Analyst works as a member of the Operations Center watch team, reporting to a watch team lead. The primary responsibility is executing and monitoring the automated generation of USNO operational products and ensuring customer access to them. This includes:Direct and remote inspection of hardware and monitoring the health status of automated data acquisition and reduction systems supporting Master Clock time determination and dissemination, EOP solutions, and VLBI data transfer and correlationRecognizing anomalous conditions and distinguishing between unusual-but-acceptable behavior and situations requiring intervention, drawing on familiarity with multiple data sources and productsTaking timely remedial action per SOPs, established procedures, or direction from subject matter experts when unexpected results or alarm conditions occurInteracting with data providers and product users - reporting product availability, responding to routine inquiries, and escalating alarm situations to the appropriate USNO personnel per SOP contact listsCoordinating with the watch team lead, supervisor, and USNO technical staff on system functionality, SOP effectiveness, and assignment planningThis is a 24/7 watch operation. The position requires shift work and is designated Mission Essential - the incumbent may be directed to report during inclement weather, installation closure, or other emergency situations, and may be required to work off-hours shifts as the mission requires.QualificationsBS from an ABET-accredited institution in physics, astronomy, geophysics, engineering, computer science, or a closely related physical science discipline. 3 years of relevant technical experience, to include:Monitoring, operating, or troubleshooting automated data acquisition, processing, or control systems in an operational (not purely research) environmentWorking from written standard operating procedures and applying judgment where guidance is incomplete or does not cleanly fit the situationAnalyzing technical data to identify anomalies, and communicating findings clearly in writing and verballyWorking knowledge of the mathematics and basic statistics underlying the physical sciencesWatch floor, NOC, SOC, mission control, or other 24/7 operations center experienceFamiliarity with precise timing (PTTI), atomic clocks, GNSS, Earth orientation, or VLBI/radio astronomy dataLinux system administration and monitoring tools (e.g., Nagios, Zabbix, Grafana); scripting in Python, Bash, or PerlExperience with hardware inspection, rack-level equipment, and instrumentationPrior U.S. military operations, technician, or DoD contractor experienceActive Secret clearance required at start; must be eligible for and willing to be processed for Top Secret / SCI.U.S. citizenship is required for DoD contracts.Position DetailsLocation: USNO, DCOn-Site Requirements: On SiteEmployment Type: Full-TimeSalary Range: $105,000 - $125,000About CPIWe love science! We study the physical properties of the Earth and our atmosphere, neighboring planets, and the sun. We make the study of science practical by translating our findings into products, both hardware and software, that make our customer's lives easier and better. CPI has served various U.S. Government agencies, universities, international science organizations, prime contractors, as well as commercial customers for 40 years.CPI is an employee-owned company -- our team members receive company stock. Employee ownership motivates and empowers increased productivity, contribution to the longevity of the business, improved retention, and enhanced employee engagement.Why Work for Us?Competitive salary and comprehensive benefitsPositive, upbeat, and transparent company culture with opportunities for self-development and career advancementEmployee-owned small business that allows team members to learn from each other and take ownershipProfessional development support including conference attendance and certification trainingBenefits401(k), Profit Sharing and an Employee Stock Ownership Plan (ESOP)Disability insurance (short-term and long-term)Flexible scheduleFlexible spending accountHealth, Dental and Vision insuranceLife insurancePaid time offParental LeaveTuition reimbursementTo apply please visit our careers page. CPI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.If you need a reasonable accommodation for any part of the employment process, please contact us and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.