Audio Video & Integration Service Technician

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Free uniforms
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Opportunity for advancement

 
Projects are primarily in residential environment. 

The Role 

Highly experienced Service Technician wanted to join the CAV Integrated Home team. We are looking for a detail oriented, customer friendly AV and network systems trouble-shooter to join one of the elite AV companies of the south east. This role as a part of CAV's service team will place you in a position to help new and existing clients get back on track with their home AV, network, and automation systems. 

Responsibilities include both on-site and remote access service of systems, accurate notation/documentation of problems, client relations, maintaining CAV Integrated Home's record of exemplary service. 

Required: Extensive knowledge of AV and network systems. 

Required: Strong interpersonal and customer service skills. 

Required: Extensive experience installing and servicing most if not all kinds of low voltage systems. 

Required: Advanced understanding of AV interconnections, computer networking (LAN and WIFI), control system programming, surround sound/stereo system setup, and AV installation methods. 

Required: Good driving record. 

Required: Minimum 3+ years’ experience in the AV installation/service industry including remote and control system programming. 

Required: good ability to troubleshoot advanced low-voltage systems including AV, network, home integration, lighting control, motorized systems, televisions, projectors, and client-side services such as streaming. 

Required: Maintain professional appearance and calm demeanor in tough situations. 

Required: Ability to lift and carry up to 50 pounds and experienced working with power tools. 

Experience with remote service systems such as Bluebolt, Ubiquity, OvrC a plus. 

Experience with Control4, Crestron, and URC a plus. 

Industry certification from CEDIA, Infocomm, ISF or similar a plus. 

The Benefits 

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off

The Person
 
The key skills and qualities of an Audio Video Service Technician:
 

• Strong technical, communication and computer skills; certifications from CEDIA and Infocomm are a welcome bonus, as well as lighting control and shade experience.
• Previous experience as Audio/video Lead technician or A/V Home Automation technician.
• Knowledge of LAN and wireless LAN (WIFI) configuration for Class A/small to medium/residential networks; and experience installing network hardware and terminating network cabling.
• Basic skills of computer operation; universal remote programming; audio distribution; and video distribution knowledge
• A high level of interpersonal ability – patience and customer service skills a must, as is the ability to form meaningful and fruitful relationships with both customers and employees
• Ability to lift and carry up to 50 pounds and experienced working with power tools
• A good driving record is necessary.

If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please attach your resume to this posting.