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Provided by the employer
Verified Pay check_circle $65 - $70 per hour
Hours Full-time
Location Phoenix, Arizona

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Verified Pay check_circleProvided by the employer
This job pays $28.35 per hour more than the average pay for similar jobs in your area.

$23.52

$39.15

$67.50


About this job

Job Description

Job Description
Job Title: Salesforce Business Analyst 


Job ID: 13172 Hybrid


Client: State of Arizona - AZDES


Local Only Candidates

 Key Responsibilities: 


  • Collaborate with business units to gather, analyze, and document business requirements related to Salesforce. 
  • Translate business needs into functional specifications and work with developers to implement scalable solutions. 
  • Serve as a liaison between IT and business stakeholders, ensuring clear communication and alignment on project goals and deliverables. 
  • Perform gap analysis and identify areas for process improvement using Salesforce tools and capabilities. 
  • Support configuration and testing of Salesforce features such as objects, workflows, validation rules, and reports. 
  • Assist in managing Salesforce projects and enhancements, ensuring timely delivery and compliance with business needs. 
  • Develop and maintain detailed process flows, data maps, and documentation. 
  • Conduct user training sessions and support change management efforts. 
  • Maintain up--to-date knowledge of Salesforce platform capabilities and recommend best  practices.
Required Skills 


  • 5+ years of experience as a Business Analyst, Systems Analyst, or IT Analyst, with at least 2 years working with Salesforce. 
  • Proven experience in gathering and documenting business and technical requirements. 
  • Strong understanding of Salesforce Sales Cloud, Service Cloud, or other Salesforce modules. 
  • Ability to work with cross-functional teams in a collaborative environment. 
  • Working experience with Agile methodologies (SCRUM / SAFe) and tools like JIRA or Azure DevOps. 
  • Excellent communication, problem-solving, and analytical skills. 
Preferred Qualifications: 


  • Salesforce Administrator (ADM 201) or Business Analyst certification. 
  • Experience with data migration, integration tools, or Salesforce APIs. 
  • Knowledge of reporting and dashboard tools within Salesforce.


Nearby locations

Posting ID: 1287883616 Posted: 2026-08-12 Job Title: Salesforce Business Analyst