Director Of Patient Services, RN

Director of Patient Services (DPS) — Licensed Home Care

Monsey, NY

Our client is a well-established and highly respected New York home care organization seeking an experienced Director of Patient Services to lead clinical operations across the communities it serves.

What makes this opportunity different? Stability.

The organization has built a strong clinical foundation with a core of full-time nurses who have long-standing tenure and a genuine commitment to the organization and their patients.

If you've spent years managing staffing challenges, turnover, and constant operational fires, this is an opportunity to lead an established clinical team and focus on what great clinical leadership should look like: quality patient care, regulatory compliance, team development, and continuous improvement.

About the Role

The Director of Patient Services will oversee clinical operations, lead the clinical team, and partner closely with executive leadership to maintain high standards of patient care and regulatory compliance across the communities the organization serves.

Key responsibilities include:

• Oversee day-to-day clinical operations and patient care services
• Lead, mentor, and support clinical supervisors and field leadership
• Ensure compliance with New York State Department of Health (NYS DOH) regulations and maintain survey readiness
• Oversee quality assurance and performance improvement initiatives
• Review clinical documentation, patient care plans, and clinical workflows
• Identify opportunities to improve clinical processes, efficiency, and patient outcomes
• Support the growth and development of an established clinical team
• Partner with executive leadership on clinical and operational strategy
• Help shape clinical operations and patient care across the communities the organization serves
• Serve as a senior clinical resource for the organization
• Monitor clinical performance and ensure consistent adherence to policies, procedures, and standards of care

What We're Looking For

• Active New York RN license
• 5+ years of clinical leadership experience in home care
• Current or previous experience as a Director of Patient Services, Director of Nursing, Clinical Director, Director of Patient Care Services, RN Administrator, or comparable senior clinical leadership role
• Strong knowledge of NYS DOH regulations, healthcare compliance, quality assurance, and survey readiness
• Experience in LHCSA, CHHA, private duty nursing, or pediatric home care strongly preferred
• Proven ability to lead, mentor, and develop clinical teams
• Strong understanding of home care clinical operations
• Excellent communication, leadership, and organizational skills
• A track record of maintaining high standards of patient care and improving clinical processes

Why Consider This Opportunity?

• Stable clinical environment with a strong core of full-time nurses
• Opportunity to lead and develop an established clinical team
• Direct partnership with executive leadership
• Meaningful influence over clinical operations, quality, and patient care
• Opportunity to impact care across the multiple communities the organization serves
• Established and respected home care organization
• Professional development and continued leadership growth

Compensation & Benefits

Competitive compensation based on experience

Benefits include:

• Health insurance
• Dental insurance
• Vision insurance
• Paid Time Off (PTO)
• Additional benefits offered
• Professional development opportunities

Location: Rockland County, NY

Job Type: Full-time

This is a confidential search being conducted by Elite Connect.

If you're an experienced home care clinical leader looking for an opportunity to lead an established team, partner with executive leadership, and make a meaningful impact across the communities you serve, we'd love to hear from you.