Shift Manager - High-Volume Family Dining & Fun Center

Position Overview

A popular, high-volume family dining concept in Cottleville—featuring a full pizza and fried chicken buffet alongside a high-energy arcade—is seeking energetic and dependable Shift Managers for Front-of-House (FOH) and Back-of-House (BOH) operations.

This role is ideal for a hands-on leader who thrives in a fast-paced environment, excels at guest service, and enjoys coaching a young, enthusiastic team. Built on family values, mutual respect, and high operational standards, this location offers a positive work environment with clear opportunities for rapid advancement into Kitchen Manager or Assistant General Manager positions within 6–12 months.

Key Responsibilities

• Shift Operations: Lead daily floor and kitchen operations alongside a co-manager, ensuring smooth execution from prep through closing.
• Team Leadership & Mentorship: Supervise, train, and coach up to 20 team members on peak shifts, fostering a positive, respectful, and supportive work culture for young crew members.
• Buffet & Food Quality: Oversight of buffet replenishment, food freshness, and quality control to deliver a top-tier guest experience.
• Guest Satisfaction: Address guest feedback promptly to uphold high restaurant reviews and service standards.
• Digital Checklists: Use app-based checklists to execute daily opening, closing, sanitation, and safety procedures.
• Floor Maintenance: Ensure dining areas, food stations, and arcade spaces remain clean, organized, and fully stocked.

Qualifications & Requirements

• Experience: 2+ years of shift lead, supervisor, or manager experience in food service, quick-service (QSR), casual dining, or buffet concepts.
• Availability: Open availability required, with a primary focus on nights and weekends.
• Leadership Style: Patient, encouraging leader who enjoys mentoring first-time workers and teenagers.
• Culture Fit: Comfortable leading in a wholesome, family-friendly, and faith-oriented atmosphere with a commitment to respectful, positive communication (no swearing policy).
• Grooming Standards: Professional appearance (tattoos must be covered during shifts; modest facial/ear piercings).
• Bonus Skills: Prior experience with catering or managing delivery platforms (DoorDash, third-party apps) is a plus.

Compensation & Benefits

• Competitive Base Pay: $16.00 – $17.50/hr (depending on experience) + overtime potential.
• Monthly Performance Bonuses: Earn up to $3,000 – $5,000 annually in monthly bonuses tied to achievable store metrics (cleanliness, customer ratings, buffet quality).
• Comprehensive Health Coverage: Group Medical, Dental, and Vision coverage (66% covered for employee, 33% for dependents) plus voluntary accident and disability options.
• Paid Time Off (PTO):
• • 2 weeks PTO starting in Year 1
  • 3 weeks PTO after 3 years
  • 4 weeks PTO after 6 years
• Meals & Discounts: Free meals on shift, plus a 20% discount for off-shift and family dining.
• Additional Perks: Tuition reimbursement program and paid bereavement leave.
• Growth Opportunities: Clear advancement path to higher management roles as regional operations expand.

The Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.