Store Assistant Manager

The primary responsibility for all positions with 3B Hardware, LLC is to WOW every Customer Every Time and uphold the Core Values as determined by the management team. Assistant Store Managers position is responsible for the complete day-to-day operation of the store in the absence of the Store Manager. Assistant Store Managers are responsible for maximizing store sales and profitability, along with minimizing expenses while ensuring that the store is optimally stocked and merchandised. An Assistant Store Manager contributes to the growth and development of the management team and store associates.

SALES AND OPERATIONS

● Hire, train and develop store staff with goals for growth and success in their positions, provide ongoing performance feedback, and recognize accomplishments

● Review all store evaluations with store management team and staff to identify opportunity areas and correct all issues with a sense of urgency

CUSTOMER SERVICE

● Promote Customer Service as The #1 Priority. This must be accomplished on a daily basis through observing, monitoring and coaching associate’s performance and interactions on the sales floor

● Regularly promote and teach Customer First Sales Culture while leading by example and coaching

INVENTORY

● Maintain accurate inventory at all stages through on-hand integrity, daily receiving and transfers, store communication, product mix and flow, and adhering to 3B Hardware, LLC best practices, metrics and deadlines

● Utilize available inventory reports to reduce shrinkage, maintain appropriate stock levels and maximize inventory accuracy

COACHING AND TRAINING

● Work on your professional development through leadership training opportunities (self-directed learning, local business events, Ace learning and industry events, etc.)

● Identify appropriate training for store associates and oversee all training requirements for all associates (e.g. New-Hire orientation, on-the-job training, vendor training, etc.)

SAFETY, COMPLIANCE AND STORE ENVIRONMENT

● Enforce safety policies and procedures, and serves as role model for safety

● Enforce store environment procedures to ensure and maintain the best store appearance.

3B is more than a collection of stores, it's a trusted resource for homeowners, contractors and families throughout the community. We are proud in our commitment and dedication to our employees, fostering a sense of purpose and pride.