Director of Operations

Position Summary

Translate the firm’s growth strategy into disciplined, scalable operations across legal operations, facilities, administration, technology coordination, and client service.

Key Responsibilities

·       Own enterprise operating strategy, annual priorities, budgets, capacity planning, and execution rhythms.

·       Lead operational departments and regional leaders across a statewide, multi-office platform.

·       Standardize processes, controls, dashboards, accountability, and service expectations.

·       Partner with the CEO and legal leadership on growth, profitability, workforce, and risk decisions.

·       Drive cross-functional initiatives, office expansion, vendor performance, and change management.

·       Develop executives and leaders while strengthening a performance-focused culture.

Required Qualifications

·       Fifteen or more years of progressive operations leadership, including executive responsibility.

·       Seven or more years of law-firm or legal-services leadership experience.

·       Proven success scaling multi-office operations and leading large teams.

·       Strong financial, analytical, process, and organizational leadership capability.

·       Bachelor’s degree in business or a related field.

Preferred Qualifications

·       Graduate degree.

·       Family-law or high-growth professional-services experience.

·       Experience with EOS, Asana, Monday.com, or comparable operating systems.

Success Measures

·       Operational execution and strategic milestones

·       Profitability, productivity, and budget performance

·       Client service and process consistency

·       Leadership strength, retention, and scalable growth