Sr. Medical Administrative Assistant

• Schedule new patient and follow-up appointments, surgeries, and procedures.
• Coordinate CT, MRI, PET, pulmonary function, cardiac, and other diagnostic testing.
• Process internal and external referrals and accurately enter physician orders into Epic.
• Coordinate insurance verification, referrals, and prior authorizations.
• Ensure medical records, imaging, and test results are available before appointments.
• Manage patient calls while supporting multiple surgeons, APPs, and clinical staff.
• Coordinate multiple provider schedules and prioritize competing requests.

• High School Diploma or equivalent (vocational medical office training preferred).
• 2+ years of medical scheduling or healthcare administrative experience.
• Hospital-based or specialty clinic experience strongly preferred.
• Surgical/procedure scheduling experience highly preferred.
• Strong medical and surgical terminology.
• Proven experience with physician order/referral transcription into an EHR.
• Experience with insurance verification and prior authorizations.
• Experience coordinating complex diagnostic testing.
• Epic experience strongly preferred.
• Ability to support multiple physicians/APPs in a fast-paced environment.
• Strong attention to detail, organization, and multitasking skills.

Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity
Pride Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment
Pride Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.