Commercial Operations Specialist

Job Title: Commercial Operations Specialist

Location: Foster City, CA 94404
Pay Rate: $35.32 – $45.32/hr
Contract Length: 6 months
Employment Type: Contract
Employer of Record: ATR International
Client: Gilead Sciences

Position Overview:
Our client, Gilead Sciences, is seeking operational support for the Sales Operations team. This role reports to the Sr. Director, Sales Operations, with dotted-line management by the leads of the areas it supports. The position provides cross-functional support across Fleet Operations, Sample Operations, and Field Enablement.

Fleet Operations

• Manage new vehicle orders and track status of surplus vehicle assignments, state transfers, and vehicle disposal/remarketing requests with suppliers
• Audit fleet data for accuracy and identify discrepancies requiring correction
• Assist Fleet lead with driver compliance through review of driver records
• Monitor vehicle registration renewals for timeliness; escalate/notify Fleet lead of outstanding driver requirements for follow-up with field leadership
• Generate routine fleet reports, dashboards, and performance metrics
• Maintain fleet-related sustainability reporting

Sample Operations

• Coordinate sample operations activities related to training verification; inventory reconciliation, audit preparation, and follow-ups; and Practitioner Authorization Change (PAC) forms and account updates in CRM
• Triage field inquiries as first line of support related to sample ordering, storage, accountability, and compliance
• Assist with investigation support and documentation compilation for sample discrepancies, loss/theft reports, and regulatory or internal audit requests

Field Enablement

• Review exhibit and sponsorship escalations for completeness and policy alignment (letters of intent, agendas, required documentation), and for date/cost accuracy and lead-time requirements
• Monitor post-event attestation completion; track missing or late attestations to ensure compliance closure for all events
• Provide escalation support for licensing and credentialing to facilitate timely completion of jurisdiction submissions and renewals

Qualifications

• 6 years of pharmaceutical/biotechnology experience (including internship experience)
• Field Sales or Commercial Operations experience
• Microsoft Office proficiency required (Excel, PowerPoint, Word, Outlook)
• Experience with AI tools highly preferred (CoPilot, ChatGPT, Claude, etc.)

ATR International is a staffing and workforce solutions firm providing high‐quality talent across a wide range of industries, including technology, operations, and professional services.