Post-Closing Specialist

We are looking for a Post-Closing Specialist to join a contract opportunity in Austin, Texas. This position supports a focused mortgage documentation initiative centered on clearing outstanding post-closing items and keeping loan files complete and compliant. The ideal candidate brings strong organization, sound judgment, and the ability to manage a high-volume pipeline while maintaining accurate updates and timely follow-through.

Responsibilities:

• Oversee an assigned pipeline of post-closing files and investigate unresolved documentation needs to move each loan toward completion.

• Communicate with title companies, settlement partners, attorneys, and other external contacts to obtain missing collateral documents and status updates.

• Track outstanding items such as final title policies, lien releases, and related mortgage documents, ensuring follow-up actions occur on schedule.

• Examine incoming documentation for accuracy, completeness, and alignment with post-closing requirements before marking files as resolved.

• Elevate stalled requests, unresponsive vendors, and exception files to management when standard follow-up efforts do not produce results.

• Maintain detailed records of daily output, file status, inventory activity, and resolution progress using Excel and internal tracking tools.

• Balance a large volume of active files while meeting defined productivity targets and quality standards in a deadline-driven environment.

• Prior experience in mortgage post-closing, loan operations, trailing documents, collateral documentation, or a closely related function.
• Working knowledge of final title policies, releases of lien, and other records required to complete post-closing review.
• Ability to communicate professionally with third-party vendors, including title agencies, closing partners, and legal contacts.
• Proficiency with Microsoft Excel and data management systems used for tracking inventory and reporting progress.
• Strong attention to detail with the ability to review documents carefully and identify missing or incomplete information.
• Demonstrated ability to organize work independently, manage competing priorities, and keep multiple files moving efficiently.
• Background in title, escrow, document recovery, or aged inventory remediation is preferred.