Training & Development Coordinator

Description:

The Broward County Tax Collector is seeking a motivated Training & Development Coordinator to join our team. This professional role supports the planning, development, and delivery of organization-wide training and learning programs, ensuring our employees have the tools and knowledge needed to serve Broward County residents with excellence.

As a Training and Development Coordinator, you will play a key role in instructional design, curriculum development, and employee learning/development initiatives, helping to shape the foundation of training in our offices and service centers.

What You’ll Do

• Assist in planning, implementing, and evaluating training programs
• Design and develop training manuals, materials, reference guides, and course evaluations
• Apply instructional design principles to create effective learning experiences
• Collect and analyze data to measure training effectiveness and recommend improvements
• Mentor newly trained staff and support on-the-job learning at service counters
• Collaborate with the Training Manager to design new programs and training initiatives
• Promote organizational excellence and support change management efforts
• Provide input on training policies, procedures, and practices

Requirements:

Key Competencies:

• Experience in instructional design and curriculum development
• Ability to communicate clearly and effectively at all organizational levels
• Strong problem-solving and organizational skills
• Proficiency with Microsoft Office and HR/training systems
• Knowledge of Tag & Title operations and related laws, rules, and procedures
• Ability to design and deliver engaging training in diverse formats

Qualifications

• At least 60 credit hours of college-level coursework (Bachelor’s degree preferred)
• Minimum of 2 years assisting, planning, or implementing training programs (public sector preferred)
• Equivalent combinations of education and experience may be considered

Licenses/Certifications:

• Must maintain certifications and access to important programs and modules.
• Valid Florida Driver’s License
• CFCA certification (or ability to obtain within 3 years of hire)