Scheduling Office Manager

Job Summary:
Haven Specialty Home Care is seeking a professional Office Manager to serve as a vital team leader. In this role, you will work closely with the Administrator/Director of Nursing to manage the agency and coordinate all facets of operations, ensuring strict compliance with local, state, and federal regulations.

Key Responsibilities:

• Operational Leadership: Organize and direct ongoing agency functions in coordination with the Administrator/Director of Nursing.
• Compliance & Records: Ensure full compliance with federal, state, and local laws. Maintain accurate personnel, administrative, and electronic medical records (EMR). Maintain strict confidentiality and adhere to all agency policies, including the HIPAA privacy rule.
• Clinical & Staff Support: Coordinate staffing needs for each patient case according to physician orders and plans of care. Maintain patient physician orders, add/update patients in the EMR system, follow up with doctors for signatures, and keep a current patient roster.
• Human Resources & Training: Support the HR department with collecting and submitting required items, and ensure all employees remain up to date with mandated training.
• Office Administration: Manage receptionist duties, including answering phones, screening/routing calls, taking messages, and greeting visitors professionally. Coordinate intra-office communication (emails, memos, faxes, meeting schedules), and handle typing, copying, filing, and mailing.
• Inventory & Facility Maintenance: Perform inventory checks, monitor usage, and communicate ordering needs to maintain adequate office supplies. Maintain a clean, organized work environment.
• Communication & Collaboration: Maintain frequent and effective communication with inter-office personnel, field staff, and the administration. Attend scheduled meetings and assist with the maintenance of the agency complaint log.
• General Duties: Perform company-related errands as required, adhere to the neat/clean dress code, and complete other delegated duties as assigned.

Qualifications:

• Education: High school graduate required.
• Experience: One year of experience in a healthcare-related field is preferred. Supervisory experience is preferred.
• Skills: Strong computer literacy/skills are required. Excellent verbal and written English communication skills are necessary. Google Workspace, Scheduling experience preferred.
• Transportation: Must have reliable transportation.
• Core Competencies:
• • Proven ability to successfully interact with people face-to-face and over the phone in a professional manner.
  • Self-directed, accountable, and able to work well with others.
  • Ability to multitask, function well under pressure, and meet deadlines.
  • Ability to deal effectively with change.
  • Commitment to regular attendance, punctuality, and professional conduct at all times.

Schedule:

• • Monday - Friday 830am - 430pm

Pay Rate:

• • $20 - $23 per hour depending on experience. $23 being the top end for expert level Office Managers with DOL White Card benefit experience.

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Ensuring your privacy is important to us at Haven Specialty Home Care. We do not share your personal information with third parties except as described in this privacy policy. We do not sell your personal information and we do not share your personal information with third parties in association with solicitation of services. We may share your personal information with (a) third-party service providers (b) business partners; (c) affiliated companies within our corporate structure, and (d) as needed for legal purposes. Third-party service providers have access to personal information only as needed to perform their functions and they must process the personal information in accordance with this privacy policy.

Haven Specialty Home Care provides services to former energy workers that are eligible for care under the EEOICPA. These services include Skilled Nursing Care, Case Management and Aide Care.

What is the EEOICPA?

The EEOICPA (Energy Employees Occupational Illness Compensation Program Act) under the United States Department of Labor has a free (to eligible energy workers) program to completely cover the medical costs of energy workers such as uranium miners, millers, and haulers or beryllium workers from the Cold War era.

This program also provides monetary compensation for damages suffered. Illnesses include, but are not limited to radiation-induced cancers and beryllium-related illness.

Haven Specialty Home Care's Mission statement:

Haven Specialty Home Care is committed to improving the health care delivery system in its area. To do this, it is necessary to recognize the needs of the community and to act toward minimizing the personally devastating effects of illness, accident or disability on the patient and family.

We note here that our pledge to the aged or disabled patient is to defend and acknowledge the basic integrity of the individual and to aid in the reacquisition of their productive places in society.

The necessity of hospitalization for all services to the patient is an ideology which has passed its time. The convenience, comfort and security of one's own home have come to the forefront of progressive medical service delivery. We dedicate ourselves and our Agency to the provision of services, which will accomplish the mutual ends of rehabilitation and the attention of self-respect in an atmosphere conducive to independence.