Part Time Night Auditor $23/hr depending on experience

The Hilton Garden Inn is currently seeking an experienced Part Time Night Auditor for our 90-room full service hotel.

Job duties include:
1.Register and process guests promptly upon arrival and departure and ensure guest and house accounts are complete and accurate.
2. Balance and audit for accuracy room revenue, suite shop revenue, cashier's reports, and guest and house accounts and telephone revenue.
3. Post and balance charges and settlements for room, restaurant and bar daily work.
4. Complete all credit card transmittals, direct bills, and no-show billings for the day. Run final night audit and associated reports relevant to daily revenues.
5. Maintain files and reset the systems for the next day's operations.
6. Perform all Guest Service Agent functions as required. Book room reservations, answering and expedite hotel phone calls.
7. Receive guest requests and/or complaints and ensure that appropriate actions have been taken through call-back procedures.
8. Drive the hotel shuttle van when needed.

Qualifications:
Basic knowledge of accounting operations, mathematical skills, and computing skills.
Front desk experience in a hospitality/hotel environment a plus.
Must maintain a professional appearance and a cordial attitude towards all guests and staff.
Must be people oriented and able to work independently or with others as needed.
Must have comprehensive understanding of the English language and the ability to communicate effectively with co-workers and managers.
Must be able to listen and apologize with empathy, find a solution and follow through when resolving guest problems.
In order to meet insurance requirements candidate must have a 5 year clean driving record and be over the age of 21.
Pre-employement drug screen, citizen, background & DMV driving record check required.

Please apply in person at Hilton Garden Inn 417 Aviation Boulevard, Santa Rosa CA 95403 Attention: General Manager.

Henderson Hospitality loves their employees! We are a smaller company and love being a family. We enjoy coming to work every day and want the same from each person we bring in.