Administrative Assistant / Customer Service Representative

Administrative Assistant / Customer Service Representative

Location: Phoenix, AZ 85012
Schedule: Monday–Friday | 40 Hours/Week
Duration: 3+ Years Contract | Potential Extension
Pay Rate: $16.71/hr W2
Work Arrangement: Potential Hybrid Schedule After Training

Job Summary:
Seeking an Administrative Assistant / Customer Service Representative to support front-desk and switchboard operations, scheduling, claimant communication, and administrative activities. Responsibilities include answering calls, scheduling medical appointments, coordinating with claimants, doctors, attorneys, and vendors, preparing and mailing documents, tracking assignments, and providing status updates. Strong customer service, computer, scheduling, and organizational skills are required. Bilingual skills are a plus.