Service Advisor - Automotive ( experience Required )

Benefits:

• 401(k)
• Bonus based on performance
• Company parties
• Employee discounts
• Flexible schedule
• Health insurance

Autos of Chicago is seeking an experienced Automotive Service Advisor to join our growing service department. This role is ideal for a professional advisor who understands dealership operations, customer communication, and how to drive service sales while maintaining high CSI.

***Experience Required - Dealer Track Experience Required***


Responsibilities

• Greet customers and accurately assess service needs
• Write repair orders and clearly explain recommended services
• Communicate with technicians regarding diagnostics and repair status
• Upsell maintenance and repair services ethically and professionally
• Maintain strong customer relationships and high CSI scores
• Ensure accurate documentation and billing
• Follow dealership processes and compliance standards

Requirements

• Minimum 2+ years experience as an Automotive Service Advisor (required)
• Dealership experience strongly
• Strong communication and customer service skills
• Ability to handle a fast-paced environment
• Basic automotive knowledge (diagnostics, maintenance, repair flow)
• Valid driver’s license