Business Office Assistant

The new MissionCare at Bennington is looking for an Business Office Assistant for administrative and reception duties.

Job Responsibilities:

• Assists with daily resident trust banking.

• Assists residents and families with questions pertaining to resident funds.

• Assists with sorting of business office mail. 

• Answers calls in a professional and courteous manner. 

• Assist residents & families with questions pertaining to resident funds.

• Bills all third party carriers for payment and monitors/ follows up on all payments.

• Reconciles accounts and prepares adjustments.

• Processes ancillary census and processes ancillary bills according to Medicare PPS guidelines.

• Monitors and follows up with problems on new and pending Medicaid or Medicare applications and keeps Business Office Manager updated regarding status.

• Process ancillary census and process ancillary bill according to Medicare PPS guidelinesResponds to basic inquiries in-person and over the phone.

• Takes messages politely and accurately and delivers them promptly to the appropriate party.

• Welcomes and assists visitors at the reception area.

• Communicates effectively with company Managers and staff.

• Opens/sorts mail and distributes it to the proper parties.

• Compiles and completes Word and Excel documents as needed. 

• Maintains confidentiality of all Company information

• Performs various office duties including copying, faxing, filing, and scanning.

• Assists with compiling reports, as needed. 

Qualifications: 

• Working knowledge of various software programs, required.

• Experience in a longterm care setting, preferred.

• Experience managing petty cash and resident funds, preferred.

• Must be highly organized with strong verbal and written communication skills.

• Experience in a customer service setting as well as communicating with people from various backgrounds.

Compensation & Benefits

• Salary, commensurate with experience

• Benefits program, includes health, dental, and vision insurance

• Paid Time Off, including vacation, personal, and sick time

• 401(k) Retirement program

• Short and Long-term disability insurance

• Collaborative work environment

INDLP