Warehouse worker/Production/Tools

Key Responsibilities

• Perform on-site installation, repair, maintenance, and service of electromechanical packaging and dispensing equipment.
• Troubleshoot mechanical and equipment-related issues and provide effective technical solutions.
• Conduct product demonstrations and provide training to customer maintenance personnel when required.
• Provide technical guidance and expertise to customers and internal teams.
• Build strong relationships with customer contacts and gather feedback.
• Review and understand technical diagrams, manuals, and equipment documentation.
• Manage customer problems/incidents through resolution.
• Complete work orders and service documentation using an iPad or computer.
• Communicate effectively with both technical and non-technical personnel.
• Manage multiple service projects with minimal supervision.
• Perform other duties as assigned.

Required Qualifications

• High school diploma required; Associate degree in Mechanical, Electrical, Electronics, or related technical field preferred, or equivalent experience.
• Broad knowledge of mechanical principles and hand tools.
• Ability to read and understand technical diagrams and manuals.
• Proficiency with Microsoft Windows, Word, Excel, and PowerPoint.
• Comfortable using iPads for work orders, email, team meetings, and service documentation.
• Strong written and verbal communication skills.
• Excellent customer service and organizational skills.
• Ability to work independently with minimal supervision.
• Strong problem-solving, reasoning, research, and decision-making skills.
• Ability to manage multiple projects and meet deadlines.
• Adaptable and comfortable working in a changing environment.

Physical & Other Requirements

• Must be able to lift up to 60 lbs.
• Ability to carry and lift tools and parts weighing up to approximately 20 lbs.
• Ability to bend, squat, walk, stand, and/or sit for extended periods.
• Ability to carry up to 50 lbs. up four flights of stairs.
• May be required to push and pull carts containing equipment weighing up to 60 lbs.
• Must have a valid state driver's license and a good driving record.
• Position may involve use of a company-owned or leased vehicle.
• Must be flexible to work extended hours, weekends, and holidays as needed.
• Must be able to work independently and travel to customer/worksite locations as required.

Della Infotech Inc is in the staffing business for 10 years. Over the years, we have placed hundreds of candidates to various temp and permanent positions with our 50+ happy clients all over US and Canada including Fortune 500 corporations.