Billing & Collections Specialist

The Billing & Collections Specialist based in the Newark, NJ office plays a crucial role in managing various revenue-related tasks. This position focuses on billing accuracy, client invoicing, and collections support, ensuring efficient revenue cycle processes within the Revenue Group. The specialist will handle proformas, assist with eBilling workflows, follow up on receivables, and support revenue adjustments to maintain client and partner satisfaction.

Responsibilities

• Process and edit monthly proformas and invoices for assigned partners
• Email final invoices to clients
• Contact clients and partners to gather required information for eBilling setup
• Assist in resolving failed or rejected eBilled invoice submissions
• Submit accruals to clients as necessary
• Obtain missing case claim or reference numbers for eBilled invoices
• Retrieve copies of vendor invoices needed for monthly invoice submissions
• Provide collections support to assigned partners
• Prepare reports related to accounts receivable for clients and partners
• Review client accounts for short pays and process adjustments appropriately
• Support all legal billing and collections activities as needed

Required Qualifications

• 3-5 years’ experience in accounts receivable and/or billing
• High school diploma preferred
• Intermediate proficiency in Microsoft Excel
• Strong communication skills and ability to work collaboratively in a team
• Ability to multi-task and maintain professionalism under pressure

Preferred Qualifications

• Experience with 3E software
• Prior experience in law firm financial processes
• 3+ years of experience in accounts receivable and billing