Licensed Medicare Advisor - Seasonal Remote Opportunity

Position at a Glance

Work Setting: Work from home
Employment Type: Seasonal Contract
Schedule: Full-time, Monday–Saturday
Hours of Availability: 8:00 AM–9:00 PM EST

We are looking for licensed insurance professionals who are comfortable working with customers and discussing Medicare options. This seasonal opportunity is designed for individuals who can provide knowledgeable assistance to Medicare customers during the Annual Enrollment Period.

Where You Can Work

Applications are being accepted from candidates currently residing in:

Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin, and Wyoming.

Your Day-to-Day

In this customer-facing position, you will:

• Speak with Medicare customers through inbound telephone and chat interactions.
• Provide clear information about available Medicare coverage and benefits.
• Help customers compare appropriate plan options and complete enrollments.
• Review customer information and keep records of interactions up to date.
• Follow established compliance, quality, and service procedures.
• Work toward individual productivity and performance expectations.

What You Need to Bring

To be considered, applicants must:

• Have a current Resident Health Insurance License.
• Maintain an active license through December 8, 2027.
• Hold a resident license in the state where they currently live.
• Have at least one year of customer service experience.
• Be able to type at 45 WPM or faster.
• Have basic familiarity with Windows computers.
• Possess a High School Diploma or equivalent.
• Be available to work a full-time schedule within the stated Monday–Saturday operating hours.

Medicare, AEP, or insurance sales experience is preferred but not required.

Home Office Setup

Since this position is completely remote, you will need a suitable home work environment.

Internet requirements:

• Minimum download speed: 35 Mbps
• Minimum upload speed: 15 Mbps
• A screenshot from Speedtest.net may be requested during the hiring process.

The work environment must not rely on:

• Satellite internet
• Mobile hotspots
• VPN connections
• Peer-to-peer networks

Candidates should also have a quiet, professional workspace suitable for handling customer conversations.

Training & Future Opportunities

New hires will complete five weeks of training, consisting of:

• 4 weeks of classroom instruction
• 1 week of nesting/on-the-job transition

The position provides a fully remote work environment and competitive hourly compensation. Depending on business requirements and individual performance, additional employment opportunities may be available after the seasonal assignment.

If you are a licensed insurance professional with strong customer service skills and are interested in supporting Medicare customers during AEP, we encourage you to apply.