Claims Assistant

Department:Human Resources Office

Organizational Unit:Risk Management

Position Type:Permanent Full Time/Part Time:Full Time

CLOSE DATE: 08/21/2026

$18.05 to $19.86 hourly. Actual salary negotiable based on experience and qualifications. Government Center/Viera. Work schedule is Monday through Friday from 8:00 a.m. to 5:00 p.m. Performs entry-level technical work related to the claims handling process for Risk Management's Property, Casualty, and Workers' Compensation programs. Work involves claims entry, setup, and transmission to the contracted Third-party Administrator (TPA); maintenance of the County's electronic claims system; and the creation of forms, logs, and reports.

REQUIREMENTS: Two (2) years of customer service and/or office experience involving dealing with the public, which includes experience utilizing Microsoft Outlook, Word, Excel, PowerPoint, or other similar software. Additional qualifying education and/or experience may be substituted on a year for year basis. Experience in an insurance or risk management office or a local government property, casualty, and/or workers' compensation program is preferred. Experience working with medical and/or legal terminology is preferred. SPECIAL REQUIREMENTS: Must pass the Brevard County typing test at 35 correct words per minute. In the event of a hurricane, major storm, natural or man-made disaster that may threaten the area, the employee will be required to perform emergency duties as directed.

PHYSICAL REQUIREMENTS CHECKLIST

(With or without reasonable accommodations)

PHYSICAL ACTIVITIES / TRAITS

1. The employee must be able to:
   • LIFT:10 lbs. or less
   • CARRY:10 lbs. or less
   • PUSH:10 lbs. or less
   • PULL:10 lbs. or less
2. In an eight hour day, the employee may have to:
   • STAND:1 - 3 hours
   • WALK:1 - 3 hours
   • SIT:5 - 8 hours
   • DRIVE:1 - 3 hours
3. The employee must repetitively perform:
   • Fine manipulation (ex. writing, wiring); Simple grasping (ex. pen, screwdriver)
4. The employee must be able to:
   • Bend; Kneel; Reach; Stoop
5. The employee must have:
   • Good hearing; Good distant vision; Good near vision; Good speech
6. Other necessary physical activities/traits
   • N/A

WORKING CONDITIONS

1. Working conditionsthat will apply to the employee:
   • Works Closely with Others; Work alone; Work inside
2. Other working conditions:
   • N/A