Security Systems Technician

Position Overview

Securify seeks an experienced Security Systems Technician to configure, program, troubleshoot, and maintain commercial intrusion alarm systems as the core of this role, with additional responsibility for access control, CCTV, and network-integrated security systems. The ideal candidate has strong hands-on experience supporting advanced physical security systems and fire alarm panels, excellent knowledge of IP networking, and proven customer-facing service skills. If you are passionate about safety and security and enjoy complex diagnostics and dynamic environments, we encourage you to apply for this rewarding opportunity.

Key Responsibilities

1. Alarm Systems

• Configure, program, commission, and service intrusion alarm systems, including sensors and control panels.

• Perform alarm system upgrades, migrations, preventive maintenance, and testing to ensure reliability and compliance.

2. Access Control

• Configure, administer, and maintain access control systems, including card readers, biometric devices, keypads, and 2associated software.

• Support access control integrations with alarm and video systems and maintain user access and permissions as required.

3. CCTV

• Maintain and support CCTV systems, including IP or network cameras, NVRs or DVRs, and associated cabling and network connections.

• Troubleshoot video quality, recording, and storage issues and optimize existing deployments.

4. Network Integration

• Support and troubleshoot network-integrated security devices, ensuring cameras, alarm panels, and access control hardware are correctly connected, addressed, and communicating.

• Work with basic network configuration for security devices such as IP addressing and connectivity, in coordination with internal and client IT where needed.

5. General Service & Client Work

• Diagnose and resolve technical issues in the field and remotely and document all service work clearly, including service reports, configuration records, and change details.

• Communicate effectively with clients to explain issues, recommendations, and solutions and collaborate with them to understand their security needs.

Qualifications

1. Technical Requirements

• Minimum three years of direct, hands-on experience configuring, programming, and servicing commercial or industrial intrusion alarm systems.

• Demonstrated experience supporting and maintaining access control systems and platforms in commercial environments.

• Experience supporting CCTV systems and their integration with alarm and access control solutions.

• Strong knowledge of IP networking as it relates to cameras, recorders, alarm panels, and access control devices.

• Proficiency with low-voltage cabling, wiring, and terminations for security hardware.

• Ability to read and interpret technical diagrams and manuals, with excellent troubleshooting and problem-solving skills.

2. Professional Requirements

• Strong customer service and communication skills, with the ability to explain technical information clearly to nontechnical users.

• Ability to work independently and as part of a team.

• Good time management skills and the ability to meet project deadlines across multiple service calls and projects.

• Valid driver's license and reliable transportation.

• Ability to pass a background check.

Preferred Experience

• Experience with major brands such as Honeywell, Bosch, Lenel, Genetec, Avigilon, Axis, or similar.

• Certifications in security systems such as ESA, NICET, or manufacturer training.

• Experience supporting fire alarm panels and devices.

Physical Requirements

• Ability to lift and carry up to fifty pounds.

• Ability to work on ladders, in tight or confined spaces, and at heights as needed.

• Manual dexterity to handle small components and tools.

• Ability to stand, walk, bend, and kneel for extended periods.

• Visual acuity to read diagrams, labels, and computer screens.

Work Location

• This is an in-person position based at our Mountain View, California office and requires a daily commute to the office.

• The role involves frequent travel to client sites within the service area, as dictated by project and team needs.

• Reliable personal transportation is required to ensure punctual attendance at both the Mountain View office and various client locations as necessary.

• Eligibility for a company vehicle for field work after successful completion of the probationary period, subject to manager approval and driving record requirements

Securify, based in Mountain View, California, is a premier Managed Service Provider (MSP) specializing in advanced security systems and network solutions for residential and commercial clients. With over a decade of experience, we deliver end-to-end services, including strategic planning, seamless integration, and ongoing management tailored to each client’s unique requirements. Our commitment to quality ensures every project meets the highest standards. This role offers clear opportunities to grow into senior project leadership and help shape Securify’s physical security standards.

As an inclusive employer, Securify values diversity and fosters a supportive environment with competitive benefits, retirement plans, and meaningful opportunities for personal and professional development. We invite qualified candidates to join our team and build a rewarding career.

Securify is proud to be an equal opportunity employer. We consider all applicants without regard to race, color, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable state or federal law. We are committed to maintaining a diverse and inclusive workplace that recognizes and values the contributions of every individual.