Caseworker

Human Service Associate

A government entity has an immediate need for experienced case managers to assist with a health services program.

Responsibilities:

• Provide ongoing intensive case management services to 45+ clients in private homes, assisted living settings, and other community-based environments.
• Perform in-home and assisted living assessments to evaluate the medical and social needs of participants.
• Conduct face-to-face interviews with participants, responsible parties, and service providers to assess diagnoses, prescribed medications and treatments, functional, cognitive, behavioral, and overall health status.
• Evaluate the appropriateness and effectiveness of waiver and non-waiver services.
• Evaluate, document, and monitor participants' general health and well-being.
• Review hospital discharge plans.
• Complete designated program client assessment forms.
• Pre-authorize waiver services and coordinate service providers.
• Assign OTP devices to clients without landline phones for providers to use when clocking in for services.
• Review ISAS (In-home Supports Assurance Systems).
• Review nurse monitor reports and follow up with nurses to ensure timely visits.
• Monitor clients' medical conditions and service delivery while advocating on behalf of clients with physicians, insurance companies, and other social service agencies and programs.
• Document case activity in the client's progress notes.
• Prepare written client assessment reports.

Qualifications:

• Associate's degree or higher in Human Services or a related field.
• Minimum of two years of case management experience and/or experience working with individuals in the aging and disabilities community.
• Ability to learn and utilize Maryland LTSS (Long Term Services and Supports) for day-to-day operations.
• Proficiency with Microsoft Word and Access.
• Strong client assessment skills.
• Excellent verbal and written communication skills.
• Ability to read and interpret regulations.
• Knowledge of medical terminology.
• Valid driver's license, reliable personal vehicle, and good driving record required.

Additional Information:

• This is a long-term contractual assignment.
• Full-time schedule: Monday through Friday, 8:30 a.m. to 4:30 p.m. (35-hour work week).
• Regular travel throughout Baltimore County is required to visit clients in their homes, assisted living facilities, and Medical Adult Day Programs.
• Mileage reimbursement is provided for work-related travel.
• Upon successful completion of training and the probationary period, contractual staff may be eligible for up to two days of telework per week.