Museum Visitor Services Representative

Seasonal Visitor Service Representative – Washington, DC

$18/hour | Full-Time | Temporary Fall 2026–December 2026, Possibly Longer

Spend the fall and holiday season in the heart of the nation’s capital while creating welcoming, engaging experiences for visitors of all ages.

We are hiring 5 Seasonal Visitor Service Representatives to support operations at the imagiNATIONS Activity Center in Washington, DC. This is a full-time, temporary position beginning in fall 2026 and running through the end of December 2026, with the possibility of an extension depending on operational needs.

Schedule

• 9:30 AM – 5:00 PM
• 5 days per week
• Weekday and weekend shifts required
• Overtime and holiday shifts may be available

What You’ll Do

You’ll play a key role in keeping daily operations running smoothly in a high-volume public environment. Responsibilities include:

• Welcoming visitors and providing excellent customer service
• Assisting with entry flow and wayfinding
• Collecting attendance and zip code data
• Performing light cleaning of high-touch surfaces
• Supporting crowd management and maintaining an organized environment
• Assisting with activities and programs
• Monitoring safety and reporting incidents promptly

What We’re Looking For

• Friendly, professional, and approachable
• Comfortable working in a fast-paced, high-traffic setting
• Strong communication and customer service skills
• Reliable and punctual with a consistent schedule
• Experience working with children is a plus
• Ability to work weekdays, weekends, and holidays as needed

Important Details

• This is a seasonal role running through December 2026, with the possibility of continuing longer based on operational needs
• Full availability for the duration of the assignment is required
• The position requires a consistent 5-day-per-week schedule
• Weekend and holiday availability is required

Why Join Us?

• Work in a dynamic, team-focused environment
• Gain valuable public-facing experience
• Be part of a meaningful visitor experience in a high-profile location
• Build experience working in a busy museum and visitor-services environment

Ready for a fast-paced, people-focused fall and holiday role? Apply today.

The office is a collaborative working culture, with areas of professional growth!