Customer Service Associate

Job Description

Infin Moving is seeking a dependable and customer-focused Customer Service Associate to support our Columbus, OH operations. This role is responsible for assisting clients with service inquiries, scheduling moving appointments, and ensuring a smooth customer experience from booking through move completion.

Responsibilities

• Assist customers with inquiries regarding moving services
• Schedule residential and commercial moving appointments
• Provide information on pricing, availability, and service options
• Maintain and update customer records accurately
• Coordinate with dispatchers and moving crews
• Resolve client concerns professionally and efficiently
• Support daily office and customer service operations

Qualifications

• High school diploma or equivalent
• Strong communication and interpersonal skills
• Basic computer and data entry abilities
• Organizational and multitasking skills
• Reliable attendance and professionalism
• Previous customer service experience preferred

What We Offer

• Competitive hourly pay
• Paid training
• Supportive team environment
• Growth opportunities within the company