Part-Time Event Host- Hershey's Chocolate World $16

Why Hershey:

At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey's enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference-locally and globally-is part of how we do business every day.

• Point of contact for scheduled meetings, events, and birthday parties
• Greet guests upon arrival and always provide exceptional customer service
• Coordinate group and events within the facility and organize group activities across divisional levels to ensure a seamless experience
• Execute all external group and events in collaboration with each cross-functional department
• Ensure day-of-bookings are prepared and set up in advance to executes a flawless experience
• Engage with guests and resolve issues that arise
• Participate in the set up and tear-down of each event
• Collaborate with the Ticketing and Attractions team to ensure preparation for scheduled groups
• Work closely with the Group Sales team to execute group itineraries
• Communicate itinerary changes to each Attraction team

• Excellent verbal and written communications and customer service skills
• Must be comfortable with public speaking
• Strong attention to detail
• Ability to interact with all levels of people
• Ability to handle multiple tasks
• Ability to work with large crowds in a fast-paced environment
• Must be comfortable handling money transactions
• Ability to react quickly and remain calm in special/crisis situations
• Ability to tolerate repetitive motion of the hands, fingers, and wrists when keyboarding
• Must be approachable, showing that our guests are our priority
• Must initiate contact with our guests by being courteous and greeting them with a smile
• Must be willing to listen to our guests and provide for their needs
• Must provide a genuine Thank You to every guest

• Education:High school diploma or GED equivalent is preferred but not required
• Experience:1 year of customer service experience is preferred but not required

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.

You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.

To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include "Accommodation Needed" in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.