Merchandising Specialist

• Support daily compliance audit activities by creating audit lists, reviewing required documentation for completeness, and completing recurring operational and administrative tasks.
• Maintain accurate and organized audit records, documentation, trackers, and reporting files.
• Review documentation and data against established requirements to identify missing, incomplete, or inconsistent information and escalate exceptions appropriately.
• Provide first-level intake for audit-related questions and disputes, documenting requests and routing issues to the appropriate team members for resolution.
• Update and maintain audit performance dashboards, trackers, and recurring reports with accurate and timely information.
• Coordinate with internal business partners and contractors to gather required information, documentation, and status updates.
• Schedule meetings, track action items, and follow up on outstanding requests to support timely completion of compliance activities.
• Support onboarding activities by preparing training materials, maintaining documentation, and coordinating administrative activities for new team members.
• Follow established SOPs and documented processes, escalating process, documentation, or data concerns to Compliance Analysts or leadership.
• Perform additional administrative and operational support activities as needed.

• Strong attention to detail with a demonstrated ability to maintain accurate records, documentation, trackers, and data.
• Proficiency with Microsoft Excel, including maintaining spreadsheets, sorting and filtering data, using basic formulas, and updating recurring reports or trackers.
• Experience working within established procedures, SOPs, or other process-driven environments.
• Ability to review documentation or data for completeness and accuracy against established requirements and appropriately escalate exceptions.
• Strong organizational and time-management skills, including the ability to manage multiple requests, track action items, and meet recurring deadlines.
• Clear written and verbal communication skills with the ability to coordinate effectively across multiple business partners and team members.
• Experience supporting administrative or operational workflows involving areas such as data quality, audits, compliance, reporting, documentation, or program operations.
• Ability to identify discrepancies, missing information, or process exceptions without independently making compliance determinations.

• Experience supporting audit, compliance, data governance, item/master data, quality assurance, document control, or another process-controlled business function.
• Experience maintaining operational dashboards, recurring reports, performance metrics, or tracking tools.
• Experience working within a large, matrixed enterprise environment and coordinating across multiple teams or stakeholders.
• Direct Item Data Compliance experience is not required; candidates with transferable experience in program support, data operations, audit administration, or a similar process-driven environment are encouraged to apply.

Our promise is simple. DAHL has proven year after year that we are flexible, consistent and easy to work with, which is why our clients and consultants have stayed with us, and we've continued to grow throughout the years.

Our clients know they can depend on our efforts, as we hold their priorities in high regard. We genuinely care about each and every relationship and promise to work with the utmost of respect, integrity and high energy, as we continually strive to build long-term relationships.