Job Connection Center Navigator

JOB TITLE: Job Connection Center Navigator

REPORTS TO: Director of Mission Services

FLSA STATUS: Non-Exempt

MISSION OF GOODWILL

Goodwill Industries of Northwest Ohio, Inc. is a nonprofit, 501c3 corporation whose mission is to assist individuals with barriers to employment become self-sufficient through employment training and opportunities. Since 1933 we have assisted thousands of individuals throughout Northwest Ohio to become economically independent.

Goodwill builds dignity and enhances quality of life for individuals and families throughout Northwest Ohio through the Power of Work by eliminating barriers and providing opportunities.

DUTIES AND RESPONSIBILITIES:

·       Supports social services clients with wrap around services, job searching and placement.

·       Treats clients with dignity, patience and respect.

·       Establishes and maintains working relationships with employers, industry organizations, and public agencies to source job openings and secure employment and vocational training opportunities for clients.

·       Evaluates individual's background, skills, interests and barriers, and matches to potential job openings or training programs.

·       Coaches and prepares the candidate for interviews and entry into the workforce.

·       Develops specific job opportunities that match the participants’ skills, work experience, related training, and interests.

·       Screens and matches participants with employment opportunities based on their skills, work experience, hobbies, and interests.

·       Creates an Individual Service Plan for each participant.

·       Customizes participants’ resumes to fit identified opportunities.

·       Accesses and analyzes Labor Market Information quarterly to identify in-demand jobs.

·       Achieves weekly, monthly, quarterly and annual placement goals.

·       Documents, consistently and accurately, in real time, all participant and employer contact, activities and outcomes into case management system (Caseworthy).

·       Leads employment-focused workshops for clients, partners, and community members.

·       Attends outreach events both in Goodwill retail stores and with community organizations.

·       Demonstrates Goodwill’s core values: respect, integrity, passion, serving others, and fun on a daily basis.

·       Performs other job-related duties and responsibilities as assigned.

QUALIFICATIONS

·       Knowledge of various barriers to employment and their vocational implications.

·       Must be well-organized, outgoing, independent, and a good multi-tasker.

·       Must have reliable transportation and the means to travel to other Goodwill retail locations and community organizations for outreach events.

·       Must possess excellent written and oral communication skills.

·       Must be able to use critical thinking skills to solve problems.

·       Must have competent digital skills including internet navigation, Microsoft Office, and Google platforms.

·       Knowledge of job seeking and soft skills necessary for clients to obtain and maintain employment.

·       Bachelor’s Degree and/or equivalent training and/or experience in social services, education, disability studies, criminal justice, social work, or closely related field is preferred.

Goodwill Industries of Northwest Ohio, Inc. is a nonprofit, 501c3 corporation whose mission is to assist individuals with barriers to employment become self-sufficient through employment training and opportunities. Since 1933 we have assisted thousands of individuals throughout Northwest Ohio to become economically independent.