QA Assistant

Quality Systems Assistant

Objective: Become familiar with Quality system and assigned responsibilities.

Training will include, but is not limited to:

• QMS structure and document control.
• AS9100 and Nadcap awareness.
• Quality records and filing requirements.
• CAPA/MOC and Quality trackers.
• Calibration, verification, and preventive maintenance.
• KPI reporting.
• Raw-material and production-record support.
• Audit readiness and objective evidence.
• Applicable X3 functions.

Expectation: Perform basic administrative Quality activities with supervision and recognize when an issue must be escalated.

Objective: Begin independently managing routine assigned activities.

Expected development includes:

• Maintaining assigned schedules and trackers.
• Following up with action owners.
• Coordinating calibration/service activities.
• Updating Quality records and KPIs.
• Collecting CAPA/MOC and audit evidence.
• Supporting document control and training records.
• Identifying overdue or incomplete activities.

Expectation: Routine activities should require limited reminders from the Quality Manager.

Objective: Take ownership of recurring Quality administrative responsibilities.

Expected development includes:

• Proactively monitoring upcoming requirements.
• Maintaining accurate and current Quality records.
• Following up on overdue actions.
• Preparing concise weekly status information.
• Supporting continuous audit readiness.
• Escalating compliance concerns promptly.
• Identifying opportunities to improve administrative processes.

Expectation: The Assistant should be able to manage routine Quality-system administration with limited supervision while escalating technical decisions to the Quality Manager.

• Accuracy
• Organization
• Timeliness
• Follow-up
• Initiative
• Communication
• Compliance awareness
• Ability to work independently
• Appropriate escalation of Quality concerns

The employee's Training Record and Skill Matrix will be used to identify additional training and development needs.