Entry Level Customer Service Representative for Personal Insurance

Responsibilities:• Establish working relationships with clients, potential clients and companies we represent on the phone, email and on paper.• Supporting teammates with follow-up for clients and prospects.• Research and resolve coverage questions.• Promptly respond to client needs either on the phone or electronically. • Maintain client files and process routine correspondence between our agency and the client or company… both paper records and on our many different software programs• Cultivate new opportunities and offer additional lines of insurance through consultative selling• Assist with other office duties as they arise and are neededProfessional and Personal Skills: • Proficient with Microsoft Word, Excel, Outlook and a calculator• Type quickly and accurately • Excellent communication skills both verbal and written• Organized, structured, punctual and will follow the rules • Patient, respectful, reliable, trustworthy, friendly, supportive, articulate, kind, ethical and honest