Customer Service Manager

Join Our Team as a Customer Service Manager at Buenzow Insurance Group!

Location: Urbandale, Iowa

Are you ready to take your career to the next level? BuenzowInsurance Group is on the lookout for a passionate and dynamic CustomerService Manager to lead our service operations and elevate our customerexperience to new heights! If you thrive in a fast-paced environment and areeager to make a difference, we want to hear from you!

What You’ll Do:

• Lead with Passion: Oversee daily operations of the customer service team, ensuring exceptional service delivery.
• Drive Excellence: Implement best practices and innovative strategies to enhance customer satisfaction.
• Empower Your Team: Train, mentor, and support your team, fostering a culture of collaboration and enthusiasm.
• Problem-Solve Like a Pro: Address customer inquiries and concerns with a solution-oriented mindset.

What We Offer:

• Competitive Salary: Your skills deserve to be rewarded!
• Comprehensive Benefits Package:
  
  • Short-termand long-term disability coverage
  • Grouplife, dental, vision, and health insurance
  • Retirementaccount to secure your future
• Dynamic Work Environment: Join a supportive team where your contributions are valued!

Who You Are:

• Customer-Centric Leader: You have a track record of providing outstanding customer service and managing multiple tasks effectively.
• Communicative: Excellent verbal and written communication skills, with the ability to engage and motivate others.
• Organized & Efficient: You excel in managing multiple priorities while maintaining a keen attention to detail.
• Tech-Savvy: Comfortable with customer service software and technology.

Why Buenzow Insurance Group?

At Buenzow Insurance Group, we believe that our employeesare our greatest asset. We’re committed to fostering a positive workplace whereyou can thrive professionally and personally. Join us and be part of a teamthat’s dedicated to making a difference in our community!

Ready to embark on this exciting journey with us?Apply now and take the first step toward an exhilarating career at BuenzowInsurance Group!

Submit your resume and cover letter to info@buenzowinsurance.com. We can’t wait to meet you!