Product Coordinator

Are you someone who enjoys helping customers, solving problems, and keeping orders moving efficiently from start to finish? We're looking for a Product Coordinator to play a key role in supporting customers, coordinating product orders, and working closely with sales and warehouse teams to deliver an outstanding customer experience.

In this position, you'll become a trusted resource for customers by helping them identify the right products and parts, providing order updates, and ensuring every order is processed accurately and on time. If you thrive in a fast-paced environment, enjoy learning technical products, and want to be part of a close-knit team where your contributions make a real impact, we'd love to hear from you.

• Serve as the primary point of contact for customer inquiries via email and phone.
• Assist customers with product selection, availability, pricing, and order-related questions.
• Research and recommend parts and solutions based on customer needs and technical specifications.
• Enter and process customer orders with a high level of accuracy and attention to detail.
• Partner with manufacturers to gather technical information, product details, and specifications.
• Work closely with warehouse and operations teams to provide inventory, shipping, and delivery updates.
• Maintain accurate customer, order, and transaction records within SAP and other business systems.
• Process customer payment information accurately and securely.
• Support inside sales activities and contribute to overall customer satisfaction and business growth.
• Utilize Microsoft Office tools, including Excel, to manage information and prepare documentation.
• Assist with invoicing, purchasing, order entry, and other administrative functions as needed.

• 2+ years of experience in customer service, order management, inside sales, purchasing, invoicing, or related administrative support roles.
• Experience working with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar platforms.
• Strong communication skills with the ability to build positive relationships with customers and internal teams.
• Ability to analyze product information, specifications, and technical details to recommend solutions.
• Comfortable multitasking in a fast-paced environment while maintaining accuracy.
• Working knowledge of Microsoft Excel and other Microsoft Office applications.
• Strong organizational skills and attention to detail.

• Previous SAP experience.
• Experience in industrial, manufacturing, distribution, or consumer product environments.
• Familiarity with warehouse operations, inventory processes, or order fulfillment workflows.
• Experience supporting inside sales or technical customer service teams.
• Ability to collaborate effectively with vendors, manufacturers, and external partners.

• Competitive benefits package including medical, dental, vision, and 401(k) with company match.
• Performance-based incentives with monthly, quarterly, and annual earning opportunities.
• Small-team environment where your contributions are recognized and valued.
• Family-oriented culture built on collaboration, support, and mutual respect.
• Opportunity to learn technical products and develop new skills.
• Career growth potential within a stable, expanding organization with a strong national presence.
• Meaningful work helping customers and businesses keep their operations running successfully.

This is a fully onsite position located in Duluth, MN, a collaborative office environment with a close-knit team of approximately five employees. Standard hours are Monday through Friday, 8:00 AM to 5:00 PM. While the role is primarily office-based, occasional visits to the warehouse may be needed to verify inventory or assist with order-related inquiries. The environment is professional, casual, team-oriented, and focused on shared success.

This is a Contract position based out of Duluth, MN.

The pay range for this position is $20.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Duluth,MN.

This position is anticipated to close on Aug 27, 2026.

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.