Remote Radiology Scheduler

Location: Fully Remote
Start Date: September 14
Employment Type: Full-Time | Contract-to-Hire (3-4 months)
Pay: $17-$22/hour (DOE)
Schedule: Must be able to work any 8-hour shift during daytime CST hours and be open to weekend shifts

We are partnering with a well-known and respected physician group to hire a Remote Radiology Scheduler to join their team. In this role, you'll serve as the first point of contact for patients, helping coordinate imaging appointments and answering questions with professionalism and empathy.

If you thrive in a structured, high-volume environment and enjoy helping patients navigate their care, this is a great opportunity to grow your healthcare career from home.

• Coordinate high-volume scheduling across all types of diagnostic imaging (MRI, CT, X-ray, ultrasound, mammography, and more)

• Serve as a liaison between patients, providers, imaging teams, and authorization staff

• Answer inbound calls regarding imaging orders and verify diagnosis code accuracy

• Manage 60-65 inbound calls daily, plus outbound follow-ups through automated campaigns

Required:

• High school diploma or equivalent

• Must have radiology scheduling experience

• Strong understanding of medical terminology and diagnosis codes

• Excellent communication and patient-focused customer service skills

• Ability to multitask and stay organized in a fast-paced environment

• Ability to work independently in a remote setting

Preferred:

• Bilingual (Spanish/English)

• Experience with Epic or similar EMR systems

• Prior call center or patient access experience

Training (4 Weeks - Mandatory):

• Monday-Friday, 8:00 AM - 5:00 PM CST

• No time off permitted

• Camera must remain on during training

• Hands-on call training begins in Week 3

Post-Training Schedule:
Shifts are assigned based on business needs and may include:

• 8:00 AM - 5:00 PM CST

• 9:00 AM - 7:00 PM CST

• 12:00 PM - 9:00 PM CST

Weekend availability required.

Equipment Provided:

• Thin client terminal

• Dual monitors

• Keyboard, mouse, webcam, and wired headset

• Ethernet cable

You Must Have:

• High-speed internet (minimum 50 Mbps)

• Hardwired connection (no Wi-Fi, hotspots, or satellite)

• Quiet, professional workspace free from distractions

• Backup personal equipment if needed

• Internet speed verification

• IT questionnaire

• Two professional references

• One virtual interview

• Education and employment verification

• Background check

• Drug and health screening

• 100% remote with equipment provided

• Clear path to permanent employment

• Structured training with supportive leadership

• Opportunity to grow within a reputable healthcare organization

If you're ready to bring your scheduling expertise to a high-impact, patient-focused role-apply today!

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?