INTAKE COORDINATOR
•Today
| Verified Pay check_circle | Provided by the employer$18 - $20 per hour |
|---|---|
| Hours | Full-time |
| Location | Newark, New Jersey |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays below average compared to similar jobs in your area.
$19.00
$25.25
$35.08
About this job
Job Description
Job Description
Essential Duties and Responsibilities
- Receive and respond to telephone, electronic, and in-person inquiries regarding the agency's substance use treatment programs.
- Serve as an initial point of contact for prospective clients, referral agencies, hospitals, courts, probation/parole personnel, and other community providers.
- Gather demographic, contact, referral, insurance, and other information necessary to begin the intake process.
- Coordinate and schedule intake appointments, screenings, assessments, and admissions.
- Conduct Searches upon intake
- Obtain and organize required admission documentation, including identification, insurance information, referral documents, releases of information, and other required forms.
- Verify the completeness and accuracy of intake and admission paperwork.
- Assist with insurance eligibility verification and communicate benefit information to appropriate staff.
- Enter and maintain client information in the agency's electronic health record (EHR) and other required systems.
- Ensure required documents are scanned, uploaded, filed, and maintained appropriately.
- Coordinate with clinical and medical staff regarding admission requirements and client placement.
- Communicate admission decisions and next steps to clients and referral sources as directed by clinical staff.
- Assist clients with understanding the admission process, program expectations, required documentation, and next steps.
- Maintain accurate intake logs, referral records, admission records, and other tracking systems.
- Follow up with referral sources and prospective clients regarding missing documentation or incomplete admissions.
- Coordinate transportation or other admission-related arrangements when applicable and authorized.
- Maintain confidentiality of client information in accordance with HIPAA, agency policy, and applicable federal and state requirements.
- Ensure all intake documentation is completed within established agency and regulatory timeframes.
- Identify missing, inconsistent, or potentially inaccurate information and bring concerns to the appropriate supervisor.
- Work collaboratively with clinical, nursing, medical, case management, billing, and residential staff to facilitate timely admissions.
- Provide professional and respectful customer service to clients and referral sources, including individuals experiencing substance use or other behavioral health concerns.
- Maintain knowledge of agency programs, admission criteria, services, hours of operation, and referral procedures.
- Participate in audits, quality assurance activities, and record reviews as requested.
- Attend required staff meetings and agency training.
- Perform other duties as assigned by the supervisor or administration.
Nearby locations
Nearby Job Titles
Radiologic Technologist Jobs Truck Driver Jobs Teacher Assistant Jobs Nursing Assistant Jobs Fast Food Preparation Worker JobsNearby Locations
New York, NY Jobs Brooklyn, NY Jobs New York City, NY Jobs Bronx, NY Jobs New Jersey JobsNearby Companies
Care.com Jobs U.S. Navy Jobs Success Academy Charter Schools, Inc. Jobs ApexFocusGroup Jobs Intuit JobsNearby Categories
Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1289369327 Posted: 2026-08-23 Job Title: Intake Coordinator
Your Privacy Choices