Patient Experience & Administrative Coordinator
•Today
| Verified Pay check_circle | Provided by the employer$40 - $45 per hour |
|---|---|
| Hours | Part-time |
| Location | 6 E 39th St, New York, NY, US New York, New York open_in_new |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays $22.09 per hour more than the average pay for similar jobs in your area.
$14.79
$20.41
$42.50
About this job
Job Description
Job Description
Per Diem Patient Experience & Administrative Coordinator
New York City area | Evenings & Weekends | $40–$45/hour
Help Shape the Future of Mental Healthcare
Are you compassionate, and enjoy working with people? Are you pursuing a degree or career in healthcare, psychology, mental health, nursing, social work, or a related field?
Keta Medical Center is looking for a Per Diem Patient Experience & Administrative Coordinator to join our (Location) clinic.
About Keta Medical Center
Keta Medical Center is redefining how mental healthcare is delivered through innovative ketamine therapy, integrated psychiatric care and ketamine assisted psychotherapy.
Our patient administrative team plays a critical role in creating exceptional experiences and keeping our clinics running smoothly.
What You'll Do
- Welcome patients and create a warm, professional experience from the moment patients start through their trajectory at KETA MC.
- Manage check-in/check-out, payments, scheduling, and patient communications.
- Answer calls and respond to patient questions with empathy and professionalism.
- Coordinate closely with clinicians, billing, marketing and other teams.
- Maintain accurate patient information and records while following HIPAA requirements.
- Support insurance and billing-related administrative tasks.
- Identify problems, take initiative, and ensure the clinic runs smoothly.
- Learn and use healthcare technology, EMR, scheduling, and CRM systems.
The Perfect Fit
- Smart, curious, and a quick learner.
- Naturally empathetic and genuinely enjoy helping people.
- Highly organized and detail-oriented.
- Reliable, accountable, and proactive.
- Comfortable with technology and learning new systems.
- Calm and professional in a fast-paced environment.
- A strong communicator and team player.
Healthcare experience is a plus, but not required. We welcome candidates from healthcare, hospitality, education, customer service, and other people-focused backgrounds.
Schedule
Evenings: 5PM - 9PM
Weekends: 8:45 AM–8:45 PM
Weekends: 8:45 AM–8:45 PM
Per diem scheduling makes this an excellent opportunity for students or individuals looking for meaningful part-time work.
Compensation & Benefits
$40–$45/hour
Travel reimbursement may be available for assignments at distant Keta locations when required.
Why Keta?
You'll gain hands-on experience in mental healthcare, patient experience, healthcare operations, and innovative clinical care while working alongside physicians, nurses, and other healthcare professionals.
If you're compassionate, capable, curious, and ready to learn, we'd love to meet you.
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