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Provided by the employer
Verified Pay check_circle $63,000 - $75,000 per year
Hours Full-time
Location Lihue, Hawaii

About this job

Job Description

Job Description
*** Must Interview In-Person - No Relocation Assistance ***
Summary:
This position serves as client point of contact for heavy equipment sales and rentals.

Job Duties:
  • Receive and respond to client service requests
  • Utilize technical knowledge to understand client needs and resolution
  • Educate and respond to questions regarding products, parts, service and warranty options
  • Review repair history to identify options
  • Direct service requests to proper department
  • Collaborate with clients on timely preventative maintenance
  • Manage client experience with follow-up communication
  • Monitor and respond to call, text, email in a timely manner
  • Adhere to safety protocols
Qualifications:
  • HS Diploma/GED (College preferred)
  • Minimum 3 years in service advisor, client support or related field
  • Computer skills
  • Previous experience with heavy equipment dealer/service
Job Location: Lihue
Starting Pay: $63,000 - $75,000 per year (based on experience)
HiEmployment is a locally owned and operated staffing agency located on all major islands, with opportunities in Administration, Customer Service, Warehousing, Landscaping, Driving, Hospitality and more!

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Posting ID: 1289465913 Posted: 2026-09-28 Job Title: Service Supervisor