Clerk 2 (Local Government) - Wayne County Area Agency on Aging

THE POSITION

NOTE: THIS IS A REPOSTING OF CS-2026-55687-L0012. IF YOU APPLIED UNDER THE PREVIOUS POSTING WHICH WAS OPEN FROM AUGUST 5, 2026 TO AUGUST 9, 2026, YOU CANNOT SUBMIT A NEW APPLICATION.

Located in Honesdale, PA - Wayne County Area Agency on Aging Transportation Department is seeking qualified applicants interested in expanding their administrative skills in a professional public service environment. This position offers a challenging and rewarding opportunity supporting services that enhance the lives of individuals in the community. Wayne County offers a comprehensive benefits package.

DESCRIPTION OF WORK

This position supports the transportation needs of consumers by managing intake, reservations, records, and communication across the agency. The role requires strong organizational skills and consistent attention to detail. As a Clerk 2 (Local Government), you will perform the following duties:

• Consumer Intake: Handle intake duties, update registrations, and assist consumers with required forms
• Trip Scheduling: Take reservations by phone and enter accurate trip information into the computer system
• Data Accuracy: Verify geo-codes, maintain consumer files, and check reimbursement requests for correctness
• Operational Support: Direct drivers, monitor vehicle locations, and help with daily scheduling and driver logs
• Communication: Provide clear information to consumers, drivers, staff, and the public
• Compliance: Follow transportation laws, policies, and procedures, especially during incidents or accidents

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 7:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Work schedule includes irregular, evening, and weekend hours.
• Occasional travel in and out of the county for meetings may be required.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerk 1 and educational development to the level of the eighth grade; or
• Completion of a high school business curriculum; or
• Any equivalent experience and/or training which provided the required knowledges and abilities.

Other Requirements:

Legal Requirements:

• You must pass a background investigation.
• A conditional offer of employment will require a drug screening.
• This position falls under the provisions of the Child Protective Services Law.
  • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for G